I just purchased a vehicle from here. My sales person was Earl Curley, we went back and forth on a deal. Everything was going great! I asked about tires, due to the tires on the vehicle not being good at all. They were dry rotting, you could tell they had been driven on flats, and knots all on the inside of the tire. I also mentioned some scratches, Earl stated, "oh, don't worry about the scratches, I'll get those out for you." Long story short, I had to take the vehicle to get the sun roof fixed, and mentioned the tires again. Earl stated, he would get the service dept. to check them out, and check on some tires. When my husband went to pick up my vehicle, he asked the services man about the tires. The service man stated he knew nothing about it, and called Earl. Earl stated, "I don't know anything about no xxxx tires!" My husband heard him, because he was on speaker phone!! Also, the scratches are still there! To know, that a "so called" man would down right lie, telling customers one thing, and co-workers another, is sad. Anything to make it sound good, to make a deal. So, I messaged him about it that afternoon, and then he called. Earl said, "my GM said we couldn't get you tires, because we sold the vehicle so cheap. But, we get discounted tires, we can get you a set that you can buy." He then said, he was going to talk to Jeff tomorrow, and give me a call the next morning. The next morning came, I waited all day, NO CALL! Earl tells you what he thinks you want to hear, to make a deal, but then falls through on his part at the end! Very poor, bad quality of customer service! Great way to run customers off!!!!