my experience was great and Bobby was great to worke with. - dog
Bobby was friendly and straight up and efficient in helping me in buying my new car, and he was very helpful in getting me the car I was looking for.
Quick yet thorough - HappyHyundaiD
Jordan at Ken Garff Honda Riverdale was great to work with. I have purchased from Ken Garff dealerships in the past and love their no hassle approach to selling cars. They give you the bottom line from the start with no games. I had previously test driven the Accord and pretty much decided that’s what I wanted. A friend recommended Jordan. I contacted him and he immediately got back to me even though he was out of town. Most of the paperwork was able to be done over the phone and he delivered my new car to my home. Everything was fantastic!
Excellent - Cathy1234
The Salesman was wonderful! The manager was wonderful! The finance department was wonderful! My whole experience was wonderful!!!!!! I'm a customer for life!!!! Thank You!!!!
Awesome Salesperson and awesome Dealer Ship - Dragonflyaway18
The Honda dealership on 8th st and main in Salt Lake City, were awesome to work with. Eddie was kind nice and listen to my needs and concerns. Even at the end when I had changed my mined on the color of the car, the financial lady and Eddie stayed until everything was finished and finalized. Their was no scoffing or looks of frustration from them. They were happy and delighted to assist me. They said I have to be happy with my purchase. I am really satisfied and your sales and staff member are to be praised. I would give them all 15 + rating. Thanks.
Warranty work 2016 Oydessy - Dh2016
I gave the service dept. The task of tracking down a problem that was intermittent.
The Service dept performed some preventive measures that will hopefully resolve the problem
Terrible - B@nanas1
We have had nothing but problems since purchasing our Honda Accord here. We were involved in an accident that destroyed the left side of the car. We took it to Honda to fix. Since the accident wasn't our fault, we did not have to pay the deductible. The man asked if we would also like to have the front bumper and headlight fixed since we didn't have to pay the $500 deductible. This damage was from a different incident so we clarified SPECIFICALLY that we would not have to pay the deductible. He assured us that it would all be included together and nothing would be due. Well of course we go to pick up the car today and they say they processed them as two separate claims and we could not have the car until $500 was paid. Though the employee was at fault, there is absolutely nothing management would do about it.
To top it off, the headlight is STILL out and there is a NEW scratch on the back bumper that was not there. (We have photos as proof of the day of the accident that there was no damage to the back).
Get it together Honda. You're all about money and couldn't care less about customer service. DON'T BUY FROM HERE.
Thank you Austin! - Annie M
I had never bought a car before, and was really overwhelmed initially about the whole process. Austin was absolutely amazing in helping me navigate it. He helped me figure out which car was right for me and my budget (a Civic hatch which I LOVE) and he made the entire process easy and fun. He is extremely knowledgeable and I highly recommend going to him!
Great - jean541
Always friendly staff and work is always done right! The facility is clean and comfortable. Everyone who walks past the waiting area has a smile on their face. That always impresses me![