Well taken care of... - M&DPrice
I know that I wasn't the easiest customer Yong Kim ever met but he was the epitome of patience and very quick to respond to all my many questions! We worked together for a very long time to locate the exact vehicle package I was looking for. I would most definitely recommend him to anyone who doesn't want to feel as though they are being railroaded through a dealership!
Top Reviewed Specialists At This Dealership
Senior Sales & Leasing Representative
Sales & Leasing Consultant
Phenomenal customer service - Happy
Katie Carstens was very accommodating to my last minute needs. The service department gave me two state inspections, kind, professional, efficient ALL were great to work with.
All Stars - Onyx_2011
I appreciate everyone’s professionalism and insight when it comes to the employees at Hall Acura of Va Beach. I never feel hounded or rush in making decisions as it pertains to receiving services for my car and/or purchasing a new car.
Sales and leasing professional
Excellent, Responsive and Friendly Service - Crab01
My family has owned 5 Acuras over the past 25 years and i have always had them serviced at Priority. Donna, our service rep, is ALWAYS helpful and ensures any problem i have is fixed the first time. In fact, Donna is on of the main reasons why i have remained loyal to Acura and Priority.
Bad experience turned exceptional! - Str3ngth!
There was a misunderstanding on dropping off my car or waiting. I made the appt online for an auto inspection since they waive the fee. I do not understand why this would warrant dropping off my car but I was told the guys go to lunch and were not available for my appt.
Mike M was rude from the moment he asked my name and it progressed from there. I spoke with the service manager at the end of the appt which was not helpful and only made the situation worse.
Several of the sales people acknowledged me as I waited, They are personable and ensure customers waiting are comfy and have access to snacks and water.
Thankfully, I escalated it and spoke with the general manager, Matt who took the time to listen, acknowledge me and correct it. At the end, I met David Burke who more than made up for the earlier situation. David spent time setting up my car and showed me how to use every feature in it. I fell in love with my car all over again and will never forget how he turned a bad experience into an incredible one.
I felt well taken care of - Peep
Very professional and friendly, service is always timely and the car looks awesome when I pick it up.
Greg and Greg are the best, good help is a treasure
Thank you Duncan Audi!
DayZ Is The Best - BNay
I have bought several cars from Dayz at previous dealers. My experience has always been the most positive it can be. She listens so well and helps fill the gaps during the entire sales and delivery process.
When I found out she was working at Karen Radley Acura in Woodbridge I went in to see her.
I was looking for a TLX and she found the exact red color outside with tan leather inside. This car is decked out.
She worked with finance to help delivery a great deal with no pain. So many times other salespeople at other dealers simply waste time and don't know to put together the deal that addresses my hot-button issues. DayZ knows how to.
I love my 2018 TLX. Super car and another great job by DayZ, finance, and delivery.
BEST DEALERSHIP EVER!!! - The Hongs
I REALLY LOVE RADLEY ACURA!!! This dealership really goes above and beyond for both their new and returning customers and treats everyone who walks through the doors with the utmost respect, care, and honesty. You can tell that they really appreciate you!!!
We worked with Brian W., who greeted us right away and asked us if we needed any assistance. He took the time to get to know us and really listened to what we were looking for. The whole process was so comfortable and so smooth! There was never a time we felt pressured or that we were be played around with - he was courteous, genuine, and just offered top-notch service!
THANK YOU, Brian W., and THANK YOU, Mr. Aaron, for making our experience so wonderful! We will continue to recommend this dealership and continue to be lifelong customers!!!
If you're in the market to buy or lease, Radley Acura is the place to go. We all know that Acura/Honda makes the BEST and the most RELIABLE cars - go to a dealership that really CARES for their customers!!!