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Acura RDX - Red
Devin was super knowledgeable and helpful. This car had everything on my checklist AND came in the color I wanted. We got a good deal and are very happy!
Top Reviewed Specialists At This Dealership
Excellent Service - Promises31
Bernard Bright has outdone himself again. Always amazing service, a true professional. Thankful for his dedication to serving others. If you need a vehicle this is the place to be and he’s the salesman you need. Jennifer, was also simply outstanding. Thank you so much.
Sales and leasing professional
Sales and Leasing Consultant
Senior Sales Consultant
Test Drive of 2017 NSX - TonyT
Thomson John was very prompt in replying to my text message and had a nice car ready for my inspection and test drive. He was very courteous, knowledgable and exceptionally low key and very professional. I am often put off by high pressure sales techniques. Instead. Thompson knew I knew enough about the NSX to want to test drive it and was able to get a really good drive in to determine if the car was what I was looking for.
The rest of the staff at Crown Acura was courteous and professional. Thanks again.
Senior Sales consultant
Highly recommend! - H.C
Yong Kim gave us best deal possible for my 2019 MDX. He was super helpful and process a easily. Senior sales representative Yong Kim is very professional and anazing!!
Great Service Experience! - smartlady
I always have a great service experience when I bring in my 2015 Smart Car for routine service at Duncan Acura. Rodney Anthony is tops in checking you in and out and in keeping you updated on how your service is going. Everyone I have encountered in the Service Department is friendly, knowledgeable and courteous. For those of us who have to wait, they have a nice waiting area which has the daily newspaper, magazines and a TV. They also have complementary snacks and water for your pleasure.
Outstanding Dealership! - Bigdaddyshack
I couldn’t have asked for a better automotive experience. One of the best dealerships that I have ever dealt. Management, used car sales, and finance will take great care of you. Customer for life. Thanks, Leo
Great Buying Experience at Radley - francJophone89
Before heading to Radley Acura to check out a used car I read the reviews on this site and due to the bad reviews was definitely on my guard. I am happy to say however, that my experience was nothing like the others describe. This is in part probably due to the new management at Radley but primarily due to salesman Brian Welsh. Even before getting to the dealership Brian was very responsive without being pushy and he was always available to answer all my questions. After a month looking for the right car and talking with many dealerships, his straight forward and honest style was refreshing. At the dealership, Brian showed me the Toyota Rav4 I was interested in and was extremely helpful walking me through the car buying process (my first time going through a dealership). Due to the reviews I had read here, I was extremely cautious and Brian did everything he could to make sure I had a positive experience and comfortable, including letting me take the car to my mechanic the next day for an independent presales inspection. When the mechanic found that the water pump needed replacing Brian offered to take care of this at the Radley service center and also offered to have all the Toyota recalls addressed at a nearby Toyota dealership. I was unsure of the purchase and at no point did Brian push me, instead he provided helpful information and was a resource. When I finally decided to go forward with the purchase, he made sure all the repairs were taken care of and personally switched my plates to the new car. I cannot recommend Brian more, he is an honest salesman who sincerely cares about customer service, no matter the value of the car they are purchasing, he goes above and beyond to make the car buying experience a positive one, to give customers a fair deal, and even post sale is available for any questions. Go to Radley Acura and ask for Brian Welsh!
F & I Manager
Hall Acura Newport News