Virginia INFINITI Dealers

Warning light - JOHNETTE.ROBERTS46

I called the service center because a warning light came on in my E350. Tammy in the service center got my car in very quickly, and arranged a loaner for overnight. After a very thorough check, my car is fine and fully serviced. I could not have asked for better service. Great car and fantastic dealership and service!

Customer-Centric Experience today! - McBrandt

We had an exceptional first time experience today looking at a used vehicle at Priority Infiniti in Chesapeake, VA. The showroom is beautiful and well appointed with snacks & drinks & clean restrooms for visiting customers. We were greeted warmly by Darrell Johnson, who was patient and funny and thoughtful. He showed us the used car we had seen online and was very educational about Infiniti, having been a long time member of the team. He was patient, kind and honest. In the end, Sales Manager Dave, along with Darrell, offered us a deal on a new vehicle we just couldn't pass up. The entire process from arrival to departure was done in under 4 hours and we left with a brand new beautiful vehicle. Vince, the Finance Manager, was also thorough, knowledgeable, organized & so very pleasant. We are repeat Infiniti customers (past experience at another dealership), but the customer service & fine attention we received today far bypassed our past Infiniti experiences. Thanks, gents, for making today great! M.B, Williamsburg, VA

Just awesome - Red sport q60

Top notch dealership from the moment I walked in. Very professional staff. Salesman Ed Tabba was courteous, professional and listened to exactly what car I was looking for. End of model year so the exact car I was looking for was hard to find. But they found one immediately and sent a representative to get it. No pressure sale and negotiations were painless and swift. 5 star dealership in my book.

Phenomenal Service! - Jessica Neal

Amazing customer service! I walked into the dealership knowing my exact interest, delivered my expectations and drove off the lot with a 2019 Infiniti Q60 in less than 4 hours! I would highly recommend both family and friends to Passport Infiniti of Alexandria!

We were very pleased with the service we received and the... - smurden

We were very pleased with the service we received and the price and quality of the used car. The salesman and finance manager were knowledgeable and great to deal with.

Outstanding Service - cleom2000

My husband and i had the please of meting Margie, and her sister Lavern. These two ladies make the process so easy. I would say they are the Beautiful faces of Pearson Infinite on Midlothian Tnpk. Both these ladies took there time with us. explained every detail and the process that paperwork that they would take us through. They helped us walked out with out dream Luxury Vehicle QX80. I would recommend asking for them both. They are a Blessing from the begging of the process to the end of it.