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Great service - JBRUNER13
Brenon, the device manager is great. He makes sure everything is taken care of and keeps you in the loop so that there are no surprises.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Excellent - DT1922
Great service, my service manager was awesome, knowledgeable and friendly. I purchased my car from CarMax and would recommend friends to deal with y’all for service.
Sales & Leasing Guide
Quick, Courteous, and gets the job done - llynch4444
Great service, great people ... grateful that our awesome service manager, Joe Camarda, notified me of a recall required on my vehicle. He's awesome! Glad this service manager and dealership cares as much as we do about making sure our vehicles are safe and road ready.
Love this dealership - Fdot Terry
This was my second time purchasing a vehicle from Fairfax Volvo and this time was even better than the last. I worked with Timothy Wanamaker and Miriam Hassan and they were excellent in getting me what I wanted. The process was seamless and swift. I will definitely recommend Fairfax Volvo and ask for Miriam.
First 10k - Lettie
This wad a pleasant experience. I was impressed with this very courteous team. Enjoyed their professional and friendliness. I absolutely recommend this dealership to others.
Best Service Possible - Oxford12
Ted, the service manager, is a first-class professional.
Always a pleasure dealing with him. I would buy another Volvo just to get the high quality service Ted and the T8 mechanics provide. Gary Petty
first class experience - UVA mom
Purchase of used vehicle was hassle free. Conor Walsh was a very personable young man and was extremely helpful in every way. Highly recommend this dealership for quality service..
Be Careful, they will run your repair costs up - pricesensitiveshopper
Today we took our car into Don Beyer Volvo for a maintenance check. We believed that we were doing an oil change for $99.
The service manager - who is not your friend, they are trained sales people. Their job is take money from you and hand it to the dealership.
The first thing that they did was tell us we needed new wipers for the windshield. We passed on that option. By the way, the car is 4 years old and has less than 15,000 miles on it.
They told us they would be doing a maintenance check. We did not know what that meant. We assumed we were there for an oil change, not a $450 bill on the day. Surprise, surprise, we got a nearly $600 bill. We were never, never, ever told about this amount Wow! Don Beyer Volvo this takes the cake!!!!
Oh by the way, the final report says windshield wipers were in good shape despite that was the service advisors first recommendation.
No Hassle Buying. - Kerrie Jobe
I went into Don Beyer to "look" at the 2019 Mazda3. I was met with Brandon Gray, who after being told I only want to look, and he introduced me to the car I came to look at. After going back 2 more times and emailing back and forth with him, I bought a Soul Red Mazda3. He and his brother the finance guy, did what they could to provide what I needed for the trade in of my old car and used a lower TrueCar price to give me the deal I needed to make it work. No fuss no hassle. They even took my obsession with no swill marks from bad rags seriously and even had the detailer do the CD catch test with the detailing rags to ensure my car would be washed "correctly".
The only bad thing was the 2 hour wait to get my car after the deal was done, but at least they took care of the car.
TRULY !!! I had most pleasant experience - Eric S. Kwon
TRULY !!! I had most pleasant experience/Wife's car because Alan Whisler/Sales, Heidi/financing MGR, Joey/Pricing MGR and Adam/Product specialist provided exceptional customer service to me during and after the sales process (A-Z Process). I have finally found a dealership that really care about customers. My next car will be VOLVO TOO!
Eric S. Kwon
Sold My Car - Chooks
We put down a deposit of $500 on a Volvo with papers written up on a Friday. We were securing a loan on Monday and this dealership sold OUR vehicle to someone else on Saturday. That is not how you do business. Very unethical.
Great Service - Cole5821
Charles provided me with the best service. I had purchased my vehicle at FFX Volvo - where my service was awful. I would NEVER buy another Volvo if I had to buy it from FFX Volvo. But Charles changed everything. He was attentive, called me back, gave me a great loaner (SAME KIND OF CAR - not like FFX Volvo) and communicated with me on how things were coming along with my service. The waiting area was very nice - very similar to Lexus (who has a great waiting area). THANK YOU Charles.
I trust Mooer's Volvo completely with the maintenance... - pooravs
I trust Mooer's Volvo completely with the maintenance of my vehicle, and have done so for the last seven years since I purchased it from them. The service desk (Mark and Dave) is friendly, professional and will only recommend maintenance that is absolutely necessary. My vehicle gets pretty light usage, and when I have taken it in for Volvo-recommended service, they have pushed back on items that did not need to be done at that time. At no point have they asked me to do more than what is absolutely necessary - a refreshing change for a dealer/service desk.
Berglund Luxury Roanoke
Lindsay Volvo Cars of Alexandria