18 tennessee Mazda Dealers

Purchased our first Mazda from Nelson. - Hhayes3106

Purchased our first Mazda from Nelson. Jestin and Orlando went above and beyond to accommodate and get us a good deal. Couldn’t ask for better service and friendly staff! Highly recommend you consider them for your next purchase. 5 stars for overall experience and for making quick and easy!

I've bought a lot of vehicles in my lifetime. - chadhargis

I've bought a lot of vehicles in my lifetime...more than 30. I'd call myself an "expert" at doing car deals. I'm realistic and don't come in trying to low ball a dealer...profit is not a dirty word. That said, I'm not a sucker that gets taken advantage of either. My experience with Nelson Mazda Cool Springs was a bit different than I'm used to. I sat down with the salesperson and they pulled up the vehicle I was interested in purchasing. We went over the numbers. I was not sure that the deal I was offered was the best deal I could get, and with their "no haggle" pricing, it was a "take it or leave it" proposition, so I left. I did my due diligence by trying to work a deal on the same vehicle at two other Mazda dealers. Both were within about $200 of each other but neither was as good a deal as Nelson Mazda had pitched me. So I went back, ate some crow, and accepted their offer. I'm a haggler. An old school car buyer that expects to start discussing pricing at dealer invoice, work deals on cars that have sat on the lot for a long period of time, etc. None of that was necessary at Nelson. While they didn't "discount" the new car, they did show an over allowance on my trade which more than made up for it. I'm an "out the door" buyer, so where the numbers come from don't matter to me as long as the bottom number is one I can accept. Everyone was very friendly and I really appreciated sitting at the table with the salesperson as they worked the numbers. No "let me go see my sales manager" mumbo jumbo. Just a straight forward deal, a decent interest rate (given current rates), and a friendly staff. If you are a novice car buyer, or just don't like the rush of a good haggling session that can last days or weeks, take your business to Nelson Mazda. They really do make it easy.

Had a wonderful experience at Gray Epperson Mazda! - kpartridge017

Had a wonderful experience at Gray Epperson Mazda!! Customer service is unmatched!! Definitely would recommend!!! My sales person Jay Pewitt was wonderful!

Mazda Miata battery - TGS1955

I have a 97 miata that I purchased used, No one has touched this car in 11 years except Bill Gatton Mazda. I purchased a battery which is still under warranty. The battery is totally dead. They will not test/charge the battery without the vehicle and I cannot get the vehicle there without a battery. Their solution was to have the vehicle towed in at my expense.

Quickest experience I’ve ever had purchasing a vehicle. - Lizstin1

Quickest experience I’ve ever had purchasing a vehicle. Brody answered all my questions and got me in the car I wanted. The entire staff was super friendly. Will be back!

They allowed one of their other dealerships to sell a - eddievs

They allowed one of their other dealerships to sell a vehicle that I had paid a Hold Deposit on. Would NOT recommend this dealership to anyone!

Just purchased new car from them. - Vkry47

Just purchased new car from them. Enjoyed working with them. Pleasant experience. Thanks to everyone there. Enjoying my car

WARNING! This dealership sells damaged vehicles without... - DrPaul

WARNING! This dealership sells damaged vehicles without letting you know. My son purchased a 2016 Audi SQ5 in 2019. Told the car was worth $36K and he was getting a great deal at $32K. After driving a few months, he realized something was drastically wrong as the front tires wore down from near new to bald. The Audi dealer confirmed that the front end was bent and would cost $6000 to try to repair. They said the car was likely worth around $17K because of the damage. We both talked to the dealer who said, "they would make this right," but after 4 months of doing nothing, they now say there is nothing they can do. This dealership CANNOT BE TRUSTED!

2 Months after deal closed my trade in remains unpaid. - NicholasK

2 Months after deal closed my trade in remains unpaid. A 10 point hit on my credit report and overstated monthly payment $ for a loan that should have been paid weeks ago. DON'T Trade in with this dealer They will steal from you and damage your credit without concern. Worst experience in Mazda purchase of several I've made by far.

Everyone at the dealership was willing to work with me to - Kevin Y

Everyone at the dealership was willing to work with me to help me leave in a new (to me) car. And not in a pressure sort of way. It was a nice experience, and I would go back there again.

New car purchase - Kperry

I recently bought a car at Gateway and my experience was awesome. Caleb Evans was a very helpful salesman and did a great job at getting me in the car I wanted. I highly recommend him and Gateway.