23 Ford Dealers near 12143near 12143

The place looks great and the experience was great as - GEORGEFUDGE

The place looks great and the experience was great as well The place looks great and the experience was great as well. I will certainly continue doing business with Depaula Ford

This was my first time at the depaula ford dealership and - patricia.kelly30

This was my first time at the depaula ford dealership and Dan was more than helpful to assist me with my car! Thank you Dan and I am looking forward to my next oil change!

Went in for service and could not have been smoother. - SBOLSEN.PHONE

Went in for service and could not have been smoother. Jason and Tech were stellar! Was kept informed about how work was being completed, what needed to be addressed immediately & what should be taken care of within the next few months of service and what total of tasks were going to cost for this maintenance service. There were no surprises, engaging staff that genuinely wanted to be helpful.

Romeo was absolutely great! - rileywalsh

Romeo was absolutely great! Customer Service was top notch. From the time I asked for information online to coming into the dealership. I even left with a car the same day!

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

Having gone through the process of buying a pre-owned - JohnM

Having gone through the process of buying a pre-owned Subaru Forester from the RC Lacy dealership recently, I'd like to say my expectations for things to go well were positively met and exceeded, start to finish. Communication clarity, courtesy, accessibility and attentive follow up were some of the sales team's chief traits. Cost factors were well-defined and put in writing pressure-free to take home to review. Most often I dealt with Jake Robinson who handled the sale, and I would like to commend Jake especially for his attention to every detail and his level of customer engagement including patience with me (which I needed, this being the first car I've purchased since 2003). Finally, Sales Mgr Fred Hayes and his whole team clearly reflect Subaru's high bar on honest customer service. The real deal. By the way, the Forester I bought is a gem.

Very responsive to my needs in vehicle choice and advice - eckert2600

Very responsive to my needs in vehicle choice and advice by sales associate Bruce and management following our unfortunate accident. Being a repeat customer we were treated well as usual from this long standing dealership.

On January 30, 2023 I bought a Chevy Cruze sedan 2017 - Mariedoe23

On January 30, 2023 I bought a Chevy Cruze sedan 2017 and at the Brown's Ford dealership in Johnstown. NY. Now I only have the car for only 3yrs , now my engine went bad and this Brown's Ford dealership sold me a lemon car. I bought a Chevy Malibu 2013 in Albany, NY at car Max and had that car for 4yrs and no engine problems at all .. this dealership sold me a lemon Chevy Cruze sedan 2017. Then I test drove a Chevy Malibu 2024 with my son and the front brakes , back brakes were scraping, the four tires were making loud noises and the car kept on jerking back and forth and they had to charge the car battery and so I can test drive the lemon car 2024 Malibu and the sales person told me, my son TJ that the car has not been worked on at all , just was sitting on the car lot for a long time.

Easy to make appointment. - Laker

Easy to make appointment. Waited for service. Good experience with service staff. No issues or problems.

I am highly enraged. - Lou G.

I am highly enraged. I received a friendly apology after being ripped off for $336, and they couldn't fix what they assured me they could. Total deception and no concern after I made it clear that I am a low-income senior and can't afford for anything to go wrong. I brought my Navigator there for service because a while back, my auto Locksmith couldn't program a spare key. He said it could be because the aftermarket remote starter was somehow blocking them from getting into my Navigator's system. He said only a Ford Garage had the right diagnostic equipment to figure it out. So, Johnson's called me after a couple of hours and said they had the problem solved and then talked me into getting a spare key cut and programmed from them instead of my locksmith in case there was still a problem with the system. At the end of the day, I ended up with an apology and a new spare key that only unlocks the doors but won't start the engine. They're diagnostics guy is supposed to be an expert and couldn't even figure out how to either bypass the remote starter circuit or just disable it. I'm trying to dispute the charge on my credit card, but it's still pending.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

Do not use the service department for anything! - twiley2541

Do not use the service department for anything! I brought my truck to have a simple clock spring replaced. The new spring is working great, but I ended up with a deep scratch on the clear plastic gauge pack cover. I was told by the service manager that they are not responsible for the damage. I was told that they would try buffing it but, if that didn't work I am out of luck. I was also told that the steering wheel is too far from the clear shield for it to be damaged by their tech . The average length screwdriver is 8 inches. More than long enough to do this damage. I will no longer go to Greenwich ford.

Very Satisfied. - Dwight

Very Satisfied. would recommend them for their overall professionalism and prompt attention to my needs

Ridiculous! We are from Pa. bought a truck there in July.... - Pdfranks44

Ridiculous! We are from Pa. bought a truck there in July. Still have no registration. Have called many many times & nobody seems to want to help. Sue says she will look into it & never calls back. Chuck was great when we bought the truck but I guess once they get your money they don’t care. 7 months later & nothing.

I want to thank Chris Brown and Zach for taking care of - Fmaynard123

I want to thank Chris Brown and Zach for taking care of my emergency. Kudos

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

I brought my new Ranger in to have a Ford tonneau cover... - Jim Roy

I brought my new Ranger in to have a Ford tonneau cover installed. The technician had muddy shoes on, left muddy footprints all over the bed and scratched the paint. They charged me $95.00 for a 10 minute job and brought my truck out. The salesman sends a text asking me about my experience. I tell him what happened and also tell him the tonneau cover leaks as it doesn't fit and there are missing pieces (rubber for the front by the cab) . I wanted a full refund, all of a sudden l have an attitude and the salesman has lost respect for me. This is a brand new truck and was damaged by an incompetent technician, the service manager allowed it to happen and the owner of the dealership still hasn't made good 3 weeks later.

Do not recommend. - Jack

Do not recommend. Extremely unprofessional and rude staff and owner. After purchasing a used truck at sticker price (1) I was not given a spare key and the refused to get me one. (2) truck was not cleaned from the previous owner, garbage under the seats. (3) truck was given to me empty of gas, and (4) I told both the finance guy and the owner joe both in person and via email multiple times to register the truck commercial and at a specific weight. After getting the registration back not commercial and not at the weight I specifically told them, I was told by the finance guy there is nothing he can do and he will not refund me the money ($400) that I paid for them to register the truck. I reached out to the owner Joe as he was the one who sold me the truck but he ignored my multiple emails. Now I have to go to the dmv and pay for their mistake and register the truck correctly.

Extremely out of line. - Fawn

I had to have my car towed a couple days ago do to having had slid off the road. i called it in to 911 and W.S. Hinkley and sons INC was the next available tow company. Mr. Hinkley was told to bring my car to a body shop in Westerlo15 miles away from the accident site. A few hours later I contacted the body shop my car wasn't there Hinkley had taken my car back to his shop 15 miles away in the opposite direction. Once my car finally made it to my body shop, the shop owner informed me that an appraiser had already looked at my car. I NEVER placed the in claim on my car I was waiting to see what the body shop said before I called to file a claim. Hinkley took my insurance card out of my car, called my insurance company and filed the claim then gouged a tow bill that he got my body shop to pay it ALL WITH OUT my knowledge. I highly recommend you do not use this man for towing and if you do dot your I's and cross your T's.