16 Buick Dealers near 14020near 14020

On time, completed all tasks, explained all problems - John

On time, completed all tasks, explained all problems thoroughly, and all within budget. Excellent work.

Dennis was great! He made the car buying process easy and... - Brennan

Dennis was great! He made the car buying process easy and was transparent with everything! We got a great car at a great price thanks to him!

The truck was ready when promised. In EXCELLENT... - ronadra

The truck was ready when promised. In EXCELLENT condition, filled w/fueland EXTREMELY clean!! Tim Hodge was GREAT to work with and very knowledgable on the vehicle I purchased. THANK YOU ALL VERY MUCH!!!!!!!!

We have been with this dealership for over 10 years, - mr_gtt

We have been with this dealership for over 10 years, purchased our pre-owned 2013 Buick Regal from Doan who then became part of the Bob Johnson Group. We decided to lease a new 2024 Buick Encore GX Avenir. We had a great experience with our salesperson who was filling in for Jason. The service team was the main reason we came back: Matthew Gerhardt. Always went beyond his means to accommodate our needs. Would recommend this dealership whether you are purchasing a new or pre-owned vehicle.

Perfect size dealership. - Smitty

Perfect size dealership. Jacquie Andrusz was awesome! Knowledgeable and very helpful. Made us feel like family. So was so personable too. Best experience at a dealership ever. Felt so comfortable talking with her about all of our concerns and questions. She is such an asset to that dealership. Highly recommend working with Jacquie for all of your vehicle needs.

Great dealer, one who cared about my needs. - whyme2

Recently needed to close out a lease and get a new vehicle. Unfortunately I ran into some health issues while this was taking place which caused me some stress. The owner, Mike Smith, and our salesman Eric Goodwin helped me out by making sure they held the vehicle I wanted until I recovered from surgery AND they gave me a great deal besides. They made it so I didn't have to worry about a car lease while I was trying to feel better. Thanks Mike and Eric! Kevin Williams

Mark - thank you to you and your service department for - sandrafitzy

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family

My lease experience was the best one I have encounter - helmet_staging8s

My lease experience was the best one I have encounter thank you to Nate Cammarono!

Respectful, courteous, informative,a pleasure to deal - R.nowak1028

Respectful, courteous, informative,a pleasure to deal with.. He answered all my questions. Great job.

My husband bought a 2020 GMC Sierra from Garber Randall - inkimwetrust

My husband bought a 2020 GMC Sierra from Garber Randall GMC in Canandaigua this past May, and in under 90 days we’ve already made three service trips—each one more outrageous than the last. In week one the tires were so badly out of balance the truck vibrated at highway speeds, yet we received no apology—just a quick fix and sent on our way. On purchase day our salesman, Raymond Burke, promised a second key at no charge; weeks of empty phone calls blaming the previous owner for “forgetting” to ship it only ended when we returned in person to pick up a complimentary replacement. Then, just last week, my husband was cruising on the highway when the oil light blazed on and the engine went bone-dry. Garber Randall GMC’s “solution,” as relayed by head of service David Hoe, was to drive another 600 miles to see if the oil consumption would settle, then bring it back—because it’s “more than likely” an engine failure requiring a teardown and rebuild, covered for just two years. At drop-off Tuesday David Hoe acted clueless about our previous issues, circling answers without offering any timeline or accountability. Their courtesy loaner lacked running boards—especially problematic since my husband had previous knee surgery. When we asked for a different vehicle, we were told the only available vehicle was the 2025 model we were in, which still wouldn’t solve the entry issue. What should have been a short repair turned into an uncomfortable two-week ordeal—and something about this whole experience doesn’t make me feel secure with my purchase moving forward. A 2020 Sierra should never need tire rebalancing, a replacement key, and an engine rebuild before its first anniversary—and a dealership that dodges responsibility, shrugs at safety issues, and leaves you stranded on the highway isn’t earning your trust. Buyer beware.

We’ve had 2 successful buying experiences at this - Jenna Morrison

We’ve had 2 successful buying experiences at this location. Steve P and everyone involved with the entire process was friendly, quick and provided a seamless delivery.

I cant say anything negative about my experience with... - hartofmichelle1977

I cant say anything negative about my experience with Johnson Chevy. I was first contacted by Mike Evans, the Internet guy there. He was polite and patient, trying to work around my schedule and not his. Then I was helped by Guy Gabbey, a salesman there. He was such a nice guy; i would recommend anyone to buy a car from him. He honestly seemed interested in my life and was eager to help out in any way he could, he wasn't pushy or tried to get me into a car i couldn't afford or wanted. Finally i talked to Sergio Martinez; he's the general manager. He was so responsive and really just wanted my experience to be great there. After i purchased the vehicle. Tom Johnson the owner came up and thanked me and congratulated me; not something i have ever experienced. That's why this dealership gets a perfect score from me, because they cared!

I took my GMC truck in for warranty service. From the... - hdavid66

I took my GMC truck in for warranty service. From the second I walked though the door it was like I was wasting their time. I was treated like a 5 year old kid. No one was willing to go out with me so I could show them what the problem was. They kept the truck for 2 hours, didn't fix anything, and then called me to tell me how I must have hit something with the vehicle and that was the reason for the failure. No warranty coverage, but they would gladly fix it in their service department for a huge obscene amount of money. I said no thanks. I had not been involved in any accident with the truck, but whatever if they won't cover it under warranty - I said fine - I'll fix it myself. I went to the parts department to get the part that was broken - All I got there was a huge run around about having to buy the a whole assembly and the part that was broken was not available separately. I have worked on vehicles my whole life - I knew it was a huge line of crap. So, infuriated, I left. I went to another dealer - they too refused to cover it under warranty - but they nicely explained to me why they couldn't cover it. I was treated like an adult and they never accused me of wreaking my truck and trying to cover it up. I told them I wanted to fix it myself and they said no problem and actually helped me locate the part need. Not a whole assembly that wasn't needed. No run around. NO CRAP! Even if I have to drive an hour out of my way - I will never take my truck back to Randall's, for warranted work or otherwise, again.