14 Ford Dealers near 45631near 45631

Still treating us with great sales & services. - mikcodner

Still treating us with great sales & services. The salesman, Ryan & finance gentleman, Travis got us taken care of even when the computer systems went down.

Fast Friendly Service - Christine

My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than an hour. The atmosphere is friendly and animal friendly (2 dogs) everyone including the business office and sales team were are great as well thank you for making a unfortunate situation bright.

This is probably the 10th vehicle we have purchased from - Staci

This is probably the 10th vehicle we have purchased from Terry Howard. It’s always a great deal

Helpful knowledgeable courteous friendly easy to navigate - teresa_mercer

Helpful knowledgeable courteous friendly easy to navigate the area clean time efficient with repairs price repairs more respectful than others

My service experience with Moses Ford in St. - Laldridge79

My service experience with Moses Ford in St.Albans, WV was excellent! William “Bill” Weaver was exceptionally easy to communicate with and kept me informed on the status of the repairs on my car. I highly recommend this dealership and especially their service department.

I think this dealership is absolute trash, whoever the - Gabriel S

I think this dealership is absolute trash, whoever the female is that answered the phone earlier today needs to be fired. We were hung up on today when we inquired about the federal EV tax credit, which Bill Cole Ford was supposed to submit paperwork for. We have submitted a complaint to Ford’s BEV team and we will be pressing this matter further if necessary. We're now out $15,000 in tax credits alone thanks to Bill Cole Ford not doing their job. "Clean vehicle dealers and sellers must register with the IRS to submit time-of-sale reports and receive advance payments." https://www.irs.gov/credits-deductions/energy-credits-online

Ken and the staff treated me so well - Dayna L Robinson

Ken and the staff treated me so well, they put together a deal and got me in a new car when no one else would.

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?

Bought a used car for a great price. Had a few small... - ray lawrence

Bought a used car for a great price. Had a few small issues but they was taken care of quickly. Everyone was very professional. Will buy my next new vehicle there.

BUYER BEWARE: Don't let their reviews fool you. - Kevin

BUYER BEWARE: Don't let their reviews fool you. They used a 3rd party website called Birdeye to filter good reviews online and suppress the negatives ones. If you check all the other sites, the true story of how this dealership operates is right there. I had a terrible experience overall. I purchased a 2023 Ford Bronco with a Hardtop, because I saw it listed on Facebook. First issue was, they posted online they were selling for MSRP which is why I called, but then was told since I was paying cash for the vehicle, they would have to charge me $5,000 OVER STICKER because I wasn't financing it with them????? I finally got that negotiated back down to MSRP since I was trading a brand new paid for truck. They delivered the Bronco next the day and I wrote a 4K check for the difference in price plus the SOFT TOP I wanted since I didn’t want a hardtop bronco. They promised to send me my a fully functional soft top. 2 weeks later, my local dealership in Nashville, Tn called and said my soft top "fabric" came in. Perplexed, I called and asked what he was talking about? My local dealer said they received the fabric but not frame or side windows. So basically there is nothing you can do with this fabric. I paid extra for a full "soft top" for my new Ford Bronco and once the dealership figured out they messed up and looked up the wrong part and cost, they said they could not uphold the agreement and since the "WE OWE" stated "soft top" then they did all they could do and would not be sending me my soft top or be refunding my money. Jonathan Brown, in the customer service dept called me and said he was going to work on this and that was 2 weeks ago. I have called 4 different times and left messages with no response. Buyer BEWARE, read your paperwork closely and fill in the blanks that they dont. See attached photos. There are so many great dealers out there that do what they say they’re going to do. Do your homework and make same mistake I did giving this dealership your hard earned money.

The best experience with a dealership ever!!!!!! - ChuckandJudi

This is the best dealership we have ever dealt with. Everyone was so nice patient and respectful. They did everything in their power to make sure we drove away in a new car. We will be back for future purchases. We will never go to another dealer. Pure country is the only way to go!!!!!!!!!!!!!!

I was looking to lower my monthly car payment and don't... - mommy of 3

I was looking to lower my monthly car payment and don't have the best of credit so I drove over to them and they not only gave me a lower car payment but also got my Interest rate lowered they are very friendly and understanding to your needs and try the best way possible to achieve what you are looking for they are very friendly and offer great prices I am pleased to say I will be working with them once again very soon

Worst dealership ever! - Wondering

Worst experience ever! Manipulators, high pressure sales! Would never trust them again. They had the audacity to have you sign a contract and then hand you one key that won't work to start a remote start engine. Refused to make it good by getting the key fob for it. Vehicle has 77-80 decibels noise inside. Can't hear myself think!Said nothing they could do.