Aaron Pearson | Page 8

A very pleasant and rewarding experience. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. More

by brianmerrit Verified Customer Verified Customer

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Always accommodating and helpful. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. More

by michellemferrari Verified Customer Verified Customer

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The Service Department at Albany Subaru made a special arrangement to replace our Subaru’s tires. We felt safer on our trip the next day. We are pleased with Albany Subaru, and will bring our vehicle in a arrangement to replace our Subaru’s tires. We felt safer on our trip the next day. We are pleased with Albany Subaru, and will bring our vehicle in again. Thank you! More

by randallbellamy64 Verified Customer Verified Customer

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Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

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Some mistakes were made but they were resolved quickly thanks to good communication with the service department. thanks to good communication with the service department. More

by astewartphoto Verified Customer Verified Customer

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Very pleased with service and especially Peggy Martinez, Service Advisor. Always knows about my car and steers me to what really needs to be done or not done at the current time. Service Advisor. Always knows about my car and steers me to what really needs to be done or not done at the current time. More

by joanbcara Verified Customer Verified Customer

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Worst place ever wouldn’t recommend anyone coming here they don’t fix anything and want all your money out of pocket they don’t fix anything and want all your money out of pocket More

by luisamaya510 Verified Customer Verified Customer

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I had a great experience at the Albany Subaru service center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I think his name might’ve been Terrence) and of course James who is hands down the nicest, kindest, most considerate person I’ve ever had to work with. Truly. I don’t think he will ever know just how much gratitude I have for him, but what he did for me will always stay with me. He didn’t just help, I don’t know how to describe it but with James I knew that this was the one area in my life where I was ok because he was there. In a time where I had a lot going on at once and under a lot of stress and worry; James gave me peace of mind. And for that I’m forever grateful. There’s a Mr. Rogers’ quote that says in times of crisis “look for the helpers” ; well these guys are true helpers. James, Tory, Aaron, and Terrence. On days when you’re dealing with a difficult customer or having a bad day, know that there’s a customer out there who thinks you’re amazing. You made a difference in my life. And I will always be grateful to you. More

by JH Verified Customer Verified Customer

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WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I WILL BE BACK. More

by russellbrown07 Verified Customer Verified Customer

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Aaron Pearson was most helpful explaining what was going on with the transmission on my Outback. on with the transmission on my Outback. More

by RALJR1 Verified Customer Verified Customer

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