Adam Figueroa | Page 5

Fantastic car buying experience. Ricardo, Steven, Adam Fantastic car buying experience. Ricardo, Steven, Adam and the entire Audi Dallas team were very informative and helpful throughout the entire proce Fantastic car buying experience. Ricardo, Steven, Adam and the entire Audi Dallas team were very informative and helpful throughout the entire process. My daughter is thrilled with her new Audi and I’m confident Audi Dallas will take great care of her when it comes time for service as well. Thanks, guys! More

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I purchased vehicle from out of town. Negotiations and questions were handled professionally, trade-in handled hands on and quickly, deal is fair and was realized with minimal hold ups. Process overall ve questions were handled professionally, trade-in handled hands on and quickly, deal is fair and was realized with minimal hold ups. Process overall very smooth and service level of dealership during process very high considering pandemic situation. Also received personalized video of vehicle up front due to virtual buying experience. Can recommend the dealership. More

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Audi Dallas is state of the art facility & all the employees are customer focused, friendly and extremely efficient. Their work is excellent and attention to detail is evident. employees are customer focused, friendly and extremely efficient. Their work is excellent and attention to detail is evident. More

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My experience from the moment I walked in to the moment I left was fantastic! Everyone especially Stephen was very knowledgeable, nice, pleasant, and accommodating which made my purchase simple. I live in Fr left was fantastic! Everyone especially Stephen was very knowledgeable, nice, pleasant, and accommodating which made my purchase simple. I live in Frisco but I'll definitely drive to Dallas for all my service needs and will recommend to all my friends! More

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Fastest, easiest car buying experience ever!!!! I am recommending Audi Dallas to all of my friends and family!!! Ricardo and Adam are the absolute best! recommending Audi Dallas to all of my friends and family!!! Ricardo and Adam are the absolute best! More

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The customer service at audi Dallas was the best i had since entering the US. Ricardo, my sales person i believe went beyond good to make sure i get the best experience. The space and staffs are welcoming since entering the US. Ricardo, my sales person i believe went beyond good to make sure i get the best experience. The space and staffs are welcoming, the bulding is clean. BUYING A CAR HAS NEVER BEEN SO EASY More

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They were extremely helpful and accommodating to my situation! They were quick with responses and made the process super easy. Stephen even picked me up from airport and brought me to the dealership wh situation! They were quick with responses and made the process super easy. Stephen even picked me up from airport and brought me to the dealership which was super nice! He explained everything for me and made sure I understood before progressing. I would highly recommend Stephen, and Audi Dallas! More

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I am an out of state buyer. I live 4.5 hours from the dealership. I contacted the assistant sales manager about two cars that were off-lease. I planned to drive down on a Friday night, stay at a nearby dealership. I contacted the assistant sales manager about two cars that were off-lease. I planned to drive down on a Friday night, stay at a nearby hotel, and buy the car and return home the next morning. On Friday 6/26, I emailed and asked if the cars were available and if they would be ready. I was told they would be ready. My e-mail the previous day indicated I intended to take the car home the next day. I arrived Saturday morning, and as soon as I saw the first car, it was evident it was nowhere near being ready. It hadn’t even been detailed. The second car was the same. Our salesperson said they would have to go through the certification process and be detailed. There was also work that needed to be done in order to meet the CPO criteria. He said it would likely take a week to have one ready. I don’t appreciate being misled/lied to. I drove home empty handed and had to make a return trip for the car. I was disappointed at the lack of integrity and competence of the manager. He admitted he hadn’t even looked at the cars when I called that Friday to check on them. If I had only driven across town, I wouldn’t be so irritated, but I specifically checked before making the 4.5 hour drive. My experience was extremely disappointing. No representative of this dealership apologized or acknowledged the inconvenience. The used car salesperson stereotype is alive and well at Audi Dallas. More

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Stephen and the Audi Sales and Finance teams were easy to work with. They provided a hassle free process and earned my trust and respect. work with. They provided a hassle free process and earned my trust and respect. More

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Adam, Aaron and Jaramey truly made my entire Audi experience impeccable. The service I received was better than a 5 star hotel. I will be a forever Audi Dallas customer after this experience. experience impeccable. The service I received was better than a 5 star hotel. I will be a forever Audi Dallas customer after this experience. More

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