Adam Moon | Page 23

Very professional in all aspects I visited BMW of Westlake when looking to lease a new BMW X1. My reasons were their proximity to our house and good previous experience in servicing I visited BMW of Westlake when looking to lease a new BMW X1. My reasons were their proximity to our house and good previous experience in servicing first our 2004 325i convertible and now our 2012 128i convertible. Upon arrival I was greeted by Sales Consultant Alicia Taylor who handled my transaction. I was impressed with Alicia's professionalism and knowledge of the vehicle. I was trading in our 2013 MINI Clubman S. The financial negotiations were taken care of smoothly, respectfully and quickly by Alicia and Adam Moon.. While the initial paperwork was being drawn up I was offered a chance to drive one of the new I8 hybrids with Dirk Steffen. Out of my price range but a real unexpected treat for a "car guy". We arranged to have the X1 ready two days later and the delivery also went smoothly with the vehicle completely detailed and checked out. I was given a operation and feature run through by Cameron LaPorte who answered all of my initial questions. My wife will be going back for an "encore" class this week. All in all I feel that the buying and delivery experience couldn't be improved upon and I wouldn't hesitate to recommend BMW of Westlake to any prospective BMW shoppers. I look forward to having the X1 serviced by them over the next 4 years. More

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Greatest car buying experience. I'm a return customer and never buy an automobile anywhere else. The Dealer Operator, and Ken Delk are the most knowledgeable and friendly persons at I'm a return customer and never buy an automobile anywhere else. The Dealer Operator, and Ken Delk are the most knowledgeable and friendly persons at the Ganley Organization. More

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Purchase a used vehicle I looked on line and saw the truck and the price was cheaper on line then at the lot. I informed Q about the price difference and he honored the onlin I looked on line and saw the truck and the price was cheaper on line then at the lot. I informed Q about the price difference and he honored the online price. The team was very helpful and diligent in getting my approval. I am very satisfied with my truck and will return to this dealership to purchase my next vehicle. More

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Enjoyable buying process with a great team From the moment I entered the airy showroom until I departed with my art form on wheels I experience a united culture from the staff. They understood From the moment I entered the airy showroom until I departed with my art form on wheels I experience a united culture from the staff. They understood the emotional impact of relationships and the bond between the brand and the customer. They made this process enjoyable without being annoying. More

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Wonderful experience My salesman Greg Kasmer was GREAT!!.....I went in to purchase a 2009 BMW and I felt I was treated the same as if I was purchasing a brand new BMW! Ex My salesman Greg Kasmer was GREAT!!.....I went in to purchase a 2009 BMW and I felt I was treated the same as if I was purchasing a brand new BMW! Excellent buying experience all the way around including paperwork with Dan on day of pick up. I found a small issue and contacted Manager Adam and I have been assured once I bring it in the problem will be resolved, YAY! I will definitely look to Greg and Westlake BMW for my next BMW purchase : ) More

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Great sales department! Bought my first BMW! I could not recommend BMW of Westlake enough! They were so inviting and I was never intimidated. My last car was a Chevrolet and Bought my first BMW! I could not recommend BMW of Westlake enough! They were so inviting and I was never intimidated. My last car was a Chevrolet and I cannot speak enough about how nice and professional this dealership was. The service was impeccable. Ken Delk was an amazing salesman and made sure he got the perfect car for me. We actually had it built to my specifications. The options were endless, I loved it. He made the process so simple and stress free. Fred Palmer was the one who took my trade in and made it so painless and simple I was amazed. They took the guess work out of everything and there were never any surprises, until i saw the car come off the truck of course!!! More

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Excellent service We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order v We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order very efficiently and adam moon helped solidify the deal with us seamlessly More

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Best experience ever! I had the best car buying experience at BMW of Westlake. I had to change cars due to a technical problem I was having. They couldn't have been more he I had the best car buying experience at BMW of Westlake. I had to change cars due to a technical problem I was having. They couldn't have been more helpful and kind. The deal was done in a timely manner and I had a new car within a week. Howard was more than accommodating and I couldn't have been happier! More

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Very professional Steve and Adam were very professional throughout the entire buying process. Steve was very knowledgeable and was able to answer any questions I had. Steve and Adam were very professional throughout the entire buying process. Steve was very knowledgeable and was able to answer any questions I had. He did a great job finding me a car with both the options and price that I wanted. Highly recommend this dealership to others. Not pushy just took care of business. Nate also did a great job showing me all functions of the car since this is my first BMW. More

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Wonderful experience. Highly recommend We cannot say enough about the wonderful experience we had in the purchase of my new BMW. Our salesman, Howard Schneider, was very professional and a We cannot say enough about the wonderful experience we had in the purchase of my new BMW. Our salesman, Howard Schneider, was very professional and accommodating. From the moment we walked in the door,everyone in the dealership was very welcoming. More

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