Adam Stoffle | Page 11

Great customer service Zack Saxon was awesome Great place, family friendly. Zack was very helpful answered all my question and took care of everything and worked with me when other dealers were le Great place, family friendly. Zack was very helpful answered all my question and took care of everything and worked with me when other dealers were less willing More

by SCOOBERT001 Verified Customer Verified Customer

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Buying a vehicle Phil Wright the place to go buy a Vehicle very nice customer service good service good price very nice vehicle.. go see Brian Stubbs today!! Phil Wright the place to go buy a Vehicle very nice customer service good service good price very nice vehicle.. go see Brian Stubbs today!! More

by Blesslady Verified Customer Verified Customer

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John David was amazing. Best car buying experience hands dow John David Jones was amazing. He did everything we asked of him and zero pressure on anything. One of the most stress free car buying experiences ever John David Jones was amazing. He did everything we asked of him and zero pressure on anything. One of the most stress free car buying experiences ever. The entire team was awesome. More

by VKLASER Verified Customer Verified Customer

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Customer service We were very pleased with our salesman ( Zack Saxon) he was accommodating with all that we wanted to test drive. Everyone at Phil Wright was very plea We were very pleased with our salesman ( Zack Saxon) he was accommodating with all that we wanted to test drive. Everyone at Phil Wright was very pleasant to be around all day at a car dealership! Phil Wright is #1 in our book and the people that work there. More

by APACHE2015 Verified Customer Verified Customer

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Miss informed then called a liar I told them from the very start I didn't want to be changed anything at all. They did not tell me there was a fee to even just look at my truck and I I told them from the very start I didn't want to be changed anything at all. They did not tell me there was a fee to even just look at my truck and I was never informed that there was. And the manager and the worker both told me that I should of know. That it was commen sense. That's not how thing are suppose to work. The worker should of informed me from the start that I was gonna be charged a fee and he didnt. The they refused to release my keys untill I paid. The manager Adam said he would never believe a customer over his worker. But it's just unbelievable that they said I should of know about the fee and the worker had the nerver to bring up my job and ask where I work and would I work for free. That was very rude!!! More

by THOMASBROCK17 Verified Customer Verified Customer

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The NEW Phil Wright Autoplex This year I purchased 2 vehicles from Phil Wright Autoplex and will continue to stay local. They were welcoming and no pressured sales approach. I f This year I purchased 2 vehicles from Phil Wright Autoplex and will continue to stay local. They were welcoming and no pressured sales approach. I felt well taken care of and will continue to support our local community's GM/Toyota Dealership. Positive changes have been made from years past. More

by Brittany C. Verified Customer Verified Customer

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Great Experience I loved working with everyone at Phil Wright Autoplex. Brody and Adam took great care of me and made sure I was satisfied with my new car. I loved working with everyone at Phil Wright Autoplex. Brody and Adam took great care of me and made sure I was satisfied with my new car. More

by DEBBERDOO314 Verified Customer Verified Customer

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Not satisfied! We own a 2015 Equinox with only 73000 miles on it. The air conditioning compressor stopped working and we had it checked before bring it in to you. Th We own a 2015 Equinox with only 73000 miles on it. The air conditioning compressor stopped working and we had it checked before bring it in to you. The reason for bring it in was that my wife called your service department and was told, “after they went and checked”, that it would be covered under warranty. We set up an appointment, bring it in, tell the service man what it was in for (compressor) not working. We leave it and get a call in about two hours telling us that it was going to cost somewhere around $750. I asked about what was told to my wife about coverage and was told that it only covered the power train. I understand power train warranties, my wife understands power train warranties, but when you’re told that a part on a vehicle is covered under warranty, and you bring it in, and it’s not covered! Then you have made a mistake or you’re flat out lying to get people’s money. I refused to pay for a new compressor and then was charged $69 for servicing the compressor to see what the problem was. My wife and myself told the service man what the problem was and know they’re charging me for something I already know! I ask to speak to the manager, which I did and I was given the how will trained the service people are and how many hours of training they go through, asking if I had an extended warranty, makes me wonder if it’s more pressure on the buyer to spend more money, and basically covering everything but want the real issue was, lying about the warranty and the charge of $69. Not satisfied with your service and the fact that a vehicle (CHEVY) with only 73000 miles has a compressor that goes bad. Not very reliable! Have to rethink the next new car we purchase! More

by GROSSDW Verified Customer Verified Customer

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Honest They were honest the salesman Blake Bustard took care of a cosmetic problem everyone were perfessional. Price was actually less will buy there again👍 They were honest the salesman Blake Bustard took care of a cosmetic problem everyone were perfessional. Price was actually less will buy there again👍Good folk More

by garyr.crocker Verified Customer Verified Customer

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Best price in the state and these folks treat you right! Vernon and Adam are the bomb diggity when it comes to customer service, making things right and making customers happy! They worked with me in in get Vernon and Adam are the bomb diggity when it comes to customer service, making things right and making customers happy! They worked with me in in getting me into the truck I thought I wanted and then worked with me in swapping and getting me into the truck I really wanted, they went above and beyond my expectations! I love my new GMC 1500 Denali! We live in Conway but when we have a need for another new vehicle we will shop Phil Wright first, best price around! More

by Marty D Verified Customer Verified Customer

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