Adam Valencia
Adam Valencia at Sierra Toyota

Adam Valencia | Page 14

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
not yet
rated
204 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

not yet
rated

204 Reviews

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204 Reviews of Adam Valencia

November 22, 2021

Dealership Rating
Employee Rating

I love the service department and Adam is awesome! I am looking to purchase a new vehicle from your dealership and look forward to a win-win situation for all. Keep up the great customer service 👍 More

by captainrdp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Beyer

November 20, 2021

Dealership Rating

Mark handled our issue with a friendly and professional attitude even though his department was flooded with customers but short on staff. Thank you Mark! More

by JMROBERTS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mark Retherford

November 13, 2021

Dealership Rating

I had my maintenance light come on, just passed my 100,000 miles. We were getting ready to take a road trip. So…the service guy combined everything into one service check! It was ready the time he sai More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Beyer

November 09, 2021

Dealership Rating
Employee Rating

All aways good sevie worker always see if you need any thing look like a good place to work at More

by sd7106273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 07, 2021

Dealership Rating
Employee Rating

Always a pleasure to see everyone as they are so professional and polite!. Will look forward to my next visit More

by RITA_BATTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Beyer

November 05, 2021

Dealership Rating
Employee Rating

Poor communication, missed follow up, faulty diagnosis and inflated parts prices made this a very, very unpleasant experience. Workmanship seems good, but I’ve never had so much trouble with the service w More

by CaptnDwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Retherford

Nov 05, 2021

Sierra Toyota responded

Hello CaptDwt, I'm sorry for your recent service visit experience. I would like to discuss what transpired and how we can correct the situation. Please give me a call at your convenience at (520) 515-1671 or email austin@sierratoy.com. Thank you, Austin Fornof Service Manager

October 31, 2021

Dealership Rating

The Service Department is absolutely outstanding, manager Austin and his staff are very helpful . Will always return for thei assistance. More

by MFROSCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

October 31, 2021

Dealership Rating

I have purchased 2 cars from Sierra Toyota and both have been the best and easiest purchases I’ve made. I currently drive a Camry and have it serviced at Sierra Toyota. Their sales and service departments a More

by agrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2021

Dealership Rating
Employee Rating

They do a great job here people nice hear answer my question all time good place go More

by sd7106273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2021

Dealership Rating
Employee Rating

Great service as always, helpful and quick. Service advisor tells you what you need greatexperience, More

by BRIANNOT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Mark Retherford , Brian Moldenauer, Humberto Pena

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