Adam Valencia | Page 15

The people that work as your advisor are friendly and knowledgeable. They are very helpful and courteous. knowledgeable. They are very helpful and courteous. More

by Rtackett5835 Verified Customer Verified Customer

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service was for a problem with the GPS display. though I had an 8 year extended warranty, apparently diagnostics are not included. thanks, in the process of doing the diagnostics and a software update, had an 8 year extended warranty, apparently diagnostics are not included. thanks, in the process of doing the diagnostics and a software update, the problem was corrected. no take out required. great staff and quick checkout and fix More

by ... Verified Customer Verified Customer

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Very prompt keeping appt time that was scheduled. Work was completed in a timely manner was completed in a timely manner More

by TAG4TROY Verified Customer Verified Customer

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Adam is awesome! I appreciate all his help and explaining things to me so I can understand! things to me so I can understand! More

by captainrdp Verified Customer Verified Customer

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Great service and friendly people.Best place to get your car worked on.Highly recommend car worked on.Highly recommend More

by JEFF@SIERRATOY.COM Verified Customer Verified Customer

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Adam in service department is awesome! He rocks and cares about the customer and takes care about people and veterans ❤️👍 thank you so much! about the customer and takes care about people and veterans ❤️👍 thank you so much! More

by captainrdp Verified Customer Verified Customer

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My wife brought her 2006 Pontiac vibe into the dealership for service. Adam, the service advisor spoke with her and explained that one of the struts was leaking and needed to be replaced. All four struts rep for service. Adam, the service advisor spoke with her and explained that one of the struts was leaking and needed to be replaced. All four struts replaced on 19 May in 2020. When we asked him about a warranty he said there was none. 12 months and that was it. I feel that the dealer supplied part was not up to par. Be that as it may Adam quarter of the price of about $900 to replace the one bad leaking strut. Looking at my receipt and report from 519 2020 the total cost of parts and labor to replace all four struts was $1235.15 But today Adam is quoting 2/3 of that to replace one strut. I feel that there is something wrong here. I have purchased four Toyotas from Sierra Toyota and have been a loyal customer for my maintenance on them. I called and left a message for Adam earlier this afternoon on his voicemail and he did not return my call. If this is the new level of service that sierra Toyota Is providing then I will go elsewhere. More

by MEHEREFORD1029 Verified Customer Verified Customer

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They fixed my tire you always take care of my car. Thank you. Norma. Enham you. Norma. Enham More

by geebee28 Verified Customer Verified Customer

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Always clear communication and great service . Adam handled the transaction. Thank you for the great advise. Adam answered the phone just at closing . It really saved me with the suggestions he gave handled the transaction. Thank you for the great advise. Adam answered the phone just at closing . It really saved me with the suggestions he gave us . Thx Adam! More

by BARBARAP Verified Customer Verified Customer

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Took my truck in for diagnostic bc gas gauge stopped working. The problem was found, replacement part ordered & I was called the very next morning. Dropped off my truck @ 1:00 and @ 2:17 it was ready fo working. The problem was found, replacement part ordered & I was called the very next morning. Dropped off my truck @ 1:00 and @ 2:17 it was ready for me!! These guys are very kind, respectful and efficient!! I’ve had no bad experiences with this dealership! Awesome 👏🏼 👏🏼👏🏼!! THANK YOU, Jared, Adam and SIERRA TOYOTA! I appreciate you! More

by DB Verified Customer Verified Customer

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