Ainsley Roark
Ainsley Roark at Big Star Cadillac

Ainsley Roark | Page 11

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
386 Reviews
4.9

386 Reviews

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386 Reviews of Ainsley Roark

February 11, 2025

Dealership Rating
Employee Rating

I love this dealership. It's nice having Ainsley as our representative when we come in for service. Other places have high turnover and she's been with us since the beginnin More

by Susanwalker.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2025

Dealership Rating
Employee Rating

No issues, friendly service and o was offered an oil change plan I am very happy with More

by CORRINE2
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Feb 07, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 03, 2025

Dealership Rating
Employee Rating

Ainsley Roark always provides great customer service. Everything always goes smooth with my appointments when dealing with her. she makes sure that i'm always update to date with whats needed for my truc More

by D.STREETZ.MGNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 03, 2025

Dealership Rating
Employee Rating

Big Star Cadillac provides Great services, always. Fast and considerate service. This is much appreciated these days. More

by Tish Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

Dealership Rating
Employee Rating

Ansley was great . Smooth appointment. Left my car and she called when my car was ready . Love that Big Star washed and vacuumed my carpets also . Very pleased with ove More

by Elizabeth Crocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

Dealership Rating
Employee Rating

The employees in the service department tend to go the extra mile to take care of the customers. More

by Lgoudeau61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Velazquez

Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

Dealership Rating
Employee Rating

My son had my vehicle serviced, he said the staff were very detailed and courteous More

by Joeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

Dealership Rating
Employee Rating

Ainsley was very magnificent super talented she took care of all my car needs Melvin did great as well Thank you so very much More

by ABDULALSAHLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

Dealership Rating
Employee Rating

Perfect location with excellence in both sales and service! I’ve been a loyal customer for over 4 years and the the service department exceeds my expectations on every visit. More

by Lifenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

Dealership Rating
Employee Rating

Ainsley made sure I knew the status of my vehicle every step of the way. Great service! More

by jtd11485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran, Daniel Wood

Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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