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Ainsley Roark
Ainsley Roark at Big Star Cadillac
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Ainsley Roark | Page 16

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
160 Reviews
4.7

160 Reviews

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160 Reviews of Ainsley Roark

January 19, 2023

Dealership Rating
Employee Rating

6 excellent and very professional and a Salesman to the finance department and the service department More

by Mr Garvay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casie Shores, Bobby Miller

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Jan 19, 2023

Big Star Cadillac responded

Thank you, Mr. Garvay! We are delighted that our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 17, 2023

Dealership Rating
Employee Rating

This lady I can’t say enough about. I would never buy another car without her. I have been with her for over 5 years. She is the best of the best More

by Missj1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Mike Pierce , Brian

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Jan 18, 2023

Big Star Cadillac responded

Thank you! We are delighted that Amie and Ainsley were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 04, 2023

Dealership Rating
Employee Rating

Amie is awesome! The process was very easy! Customer service is great! Would recommend this dealership. My next purchase will be with Amie!! More

by Topathlete2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli

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Jan 09, 2023

Big Star Cadillac responded

Thank you! We are delighted that Amie was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

December 28, 2022

Dealership Rating
Employee Rating

Scheduling car maintainer was easy along with a next day service. The Big Star Advantagecare program came in handy. The service manager was courteous and got the requested care done despite being short staf More

by redell smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

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Dec 28, 2022

Big Star Cadillac responded

Redell, Thank you for your review and for choosing Big Star Cadillac! We are delighted that our team was able to get your vehicle taken care of right away. We look forward to your next visit so that we can have the opportunity to deliver a 5-Star experience.

December 19, 2022

Dealership Rating
Employee Rating

Service Advisor was excellent in making sure all repairs were completed and informed as always. More

by amacklee1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

amacklee1934 responded

Service Advisor at Big Star Cadillac are ver knowledgeable and care about their customers a great deal.

December 09, 2022

Dealership Rating
Employee Rating

I love the Cadillac product. I will continue purchasing from them. Interested in a new one in 2023 if I can afford it. More

by honeybee24
Sales Price Transparency
Recommend Dealer
Yes
Helpful
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Dec 10, 2022

Big Star Cadillac responded

Thank you, we appreciate your business and review!

Dec 12, 2022

honeybee24 responded

Thank you!

Dec 12, 2022

honeybee24 responded

Ainsley is totally customer driven. I would hire her for my business!

November 19, 2022

Dealership Rating
Employee Rating

Fine and polite staff! All request done and car clean after appointment. Rides very well! More

by Hunt.barbara
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

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Nov 21, 2022

Big Star Cadillac responded

Thank you, Barbara, we appreciat you!

September 27, 2022

Dealership Rating
Employee Rating

Staff there was very polite, and was there for all my needs. I was very impressed. More

by Stunna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2022

Stunna responded

Staff there was very polite, and was there for all my needs. I was very impressed.

Sep 27, 2022

Stunna responded

She was very attentive, and there for any questions, very polite and respectful

September 23, 2022

Dealership Rating
Employee Rating

They took care of my issue in a timely manner and may car looked great when I got it back. More

by drsoverbeck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Helpful
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Sep 23, 2022

Big Star Cadillac responded

Thank you so much, we appreciate you!

August 27, 2022

Dealership Rating
Employee Rating

The dealership was nice and clean and the breakroom was great with coffee, water and snacks. Would recommend this dealership to other people. More

by Cbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, George Castillo, Angelika Felix , zzIsaac zzGarza, zzJeremy zzRodabaugh

Helpful 1
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Aug 28, 2022

Big Star Cadillac responded

Thank yoy for your kind words!

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