Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 15

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

May 24, 2023

Dealership Rating
Employee Rating

Great overall experience! Everyone was nice and helpful to me and my family the day we came in More

by Raniahattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Scott Lupo

May 25, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 17, 2023

Dealership Rating
Employee Rating

Transparent pricing and great customer service. I thoroughly enjoyed the communication and Family Hyundai made me feel great about my purchase without trying to force me into a high sale. More

by ASHLYN.WORCESTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt , Robert in finance

May 17, 2023

Family Hyundai responded

Ashlyn, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 17, 2023

Dealership Rating
Employee Rating

Colin maint rep And family Hyundai. Crew are all tens “10” always great super folks. More

by SUKEldaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons , Bob Ross, Tom Salin

May 19, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2023

Dealership Rating
Employee Rating

My service at Family Hyundai is always outstanding. My service advisor Collin Simmons does an excellent job getting what I need complete as quickly as possible. I had a little bit of a wait this last v More

by TMCHUGH426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

May 17, 2023

Family Hyundai responded

Thank you so much for your kind words for Colin and Tom, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

May 17, 2023

Dealership Rating
Employee Rating

Per usual, the "Family" name is fitting. I'm always greeted with a personal feel when I'm in the place. The smiles from certain people come off genuine when we interact. I'm asked genuine qu More

by solidiphi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 17, 2023

Dealership Rating
Employee Rating

The service here is fantastic. Would recommend to family and friends. Tom is always professional and courteous. A real asset to the team. Everyone else in service is attentive as More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

May 17, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We will pass along your kind words to Tom. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 15, 2023

Dealership Rating
Employee Rating

Charging a 3. 5% fee for not paying with cash for a oil change is outrageous. I have been a loyal customer since I bought my car from them even though they didn't More

by Dave
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Jason Lechowicz, Toni Ivanovic , Sonata Bartkus, Bob Ross

May 18, 2023

Family Hyundai responded

Dave, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 12, 2023

Dealership Rating
Employee Rating

I had a great experience at Family Hyundai! Everyone was so kind and helpful, patiently answering every question I had about buying a new car. They made the process so smooth. More

by ANNEMARIA0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Maverick Watson , Chris Powers, Robbie Watson

May 13, 2023

Family Hyundai responded

Anne Maria, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Family Hyundai!

May 10, 2023

Dealership Rating
Employee Rating

Everybody was very helpful and made the car buying process very easy and smooth. Definitely worth it. More

by PAIGEPOTEMPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

May 10, 2023

Family Hyundai responded

Thank you, Paige! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 05, 2023

Dealership Rating
Employee Rating

Programming was a bit high compared to part cost and the short time it took to programming. I received fast service for my replacement fob. Call a week ahead part was ordered. Came in had a short wait for More

by Debk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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