Al Rossester
Al Rossester at Cortese Ford Lincoln
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Al Rossester | Page 3

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
110 Reviews
4.7

110 Reviews

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110 Reviews of Al Rossester

October 16, 2023

Dealership Rating
Employee Rating

I’ve purchased 2 Ford Escape SUV’s from Cortese. I’ve come back to the service department for most of my upkeep work. More

by Sheilacjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Oct 20, 2023

Cortese Ford Lincoln responded

Thank you so much for being apart of the Cortese Family. We appreciate your business. Thanks for the great review!!!

October 11, 2023

Dealership Rating
Employee Rating

Speedy service. Very responsive. Highly recommend. True to their word. Very glad we found them. More

by ar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Cortese Ford Lincoln responded

We thank you for your business.

October 09, 2023

Dealership Rating
Employee Rating

Went in for a safety recall and oil change. Received a text message when the car was ready to be picked up which was earlier than expected. More

by jlopez090503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Oct 11, 2023

Cortese Ford Lincoln responded

Thanks for your kind words... We will continue to strive for 5 stars!

October 02, 2023

Dealership Rating
Employee Rating

Great People and great service. Made the appointment fast and easy. Pleasure to do business with. More

by atpropertysolutionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Phil Valenti

Oct 03, 2023

Cortese Ford Lincoln responded

We thank you for your business here at Cortese.

September 11, 2023

Dealership Rating
Employee Rating

The service department is the BEST in Rochester! ! They communicate the process throughout the service. Al is always professional and personable! I always enjoy going in for service appointments!! More

by mcconachiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Cortese Ford Lincoln responded

Thank you so much for your kind words.

September 11, 2023

Dealership Rating
Employee Rating

The service is department is the BEST in Rochester! ! They're always willing to work with you and explain things as the work gets done. Al is the best, thank you!!! More

by mcconachiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Sep 12, 2023

Cortese Ford Lincoln responded

We thank you so much.

September 05, 2023

Dealership Rating
Employee Rating

Professional, skilled, courteous staff in the service department. Waiting area is comfortable and accessible. Prices are comparable to other dealerships. More

by oveovermyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Cortese Ford Lincoln responded

Thank you so much for your great feedback, we will continue to strive for 5 stars.

August 26, 2023

Dealership Rating
Employee Rating

On time, efficient and convenient. I am handicapped and this service met my needs for auto repair More

by g_beckingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Cortese Ford Lincoln responded

Thanks for the great review!!!

August 22, 2023

Dealership Rating
Employee Rating

My vehicle was diagnosed and repaired in timely manner. Excellent service. Thanks Al and Jack. More

by gennyp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Aug 25, 2023

Cortese Ford Lincoln responded

We thank you for your business and the great review!!!

August 20, 2023

Dealership Rating
Employee Rating

Well since I purchased the car. I have been back there 2 times and uh, I had in my cartoe there on saturdand I'm not too happy about it and when I go there having extended warranty. More

by An Marie Diaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

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