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Alan Brown
Refer Me
288 Reviews
Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.
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288 Reviews of Alan Brown
Helpful 
December 30, 2023
We would have rated much more highly, but we asked for a body part on our FJ Cruiser (the corner of the hood trim near the windshield at the drivers’ side) be fixed. It was put back on with only one of five body part on our FJ Cruiser (the corner of the hood trim near the windshield at the drivers’ side) be fixed. It was put back on with only one of five fasteners required so it could fall off on the road again. We had to search through grass on the side of the road to find it when it fell off the first time. That just seems uncaring. More
by william.irwin
December 29, 2023
Alan did an outstanding job servicing my truck yesterday, He was extremely thorough and got it done in a timely fashion and even helped to schedule my next service. Great job! He was extremely thorough and got it done in a timely fashion and even helped to schedule my next service. Great job! More
by Paul
December 27, 2023
I had to get a recall repair on my Tundra, and everything went very smoothly. They even offered a free rental to prevent me from waiting or having to find a ride. went very smoothly. They even offered a free rental to prevent me from waiting or having to find a ride. More
by nekkalorf
December 24, 2023
Very disappointed. Left my car for few hours to replace brakes, change oil and inspection. I ask if I can rent a car, I got a voucher for rent but no body asked me what Left my car for few hours to replace brakes, change oil and inspection. I ask if I can rent a car, I got a voucher for rent but no body asked me what car I wanted, I just got what they gave me Toyota highlander. I didt know they will charge $200 for few hours. We are customers in Handy for more than 30 years and I’m very disappointed. Going to complain about this incident. More
by mikkidam
Verified CustomerDecember 20, 2023
Alan is always fantastic to work with. He is very professional and thoughtful but also tells you what you need to do and is accurate about what your vehicle needs. Jason Paquette, Service He is very professional and thoughtful but also tells you what you need to do and is accurate about what your vehicle needs. Jason Paquette, Service Manager, runs a very solid team. More
by Jnichols
December 18, 2023
I like the fact that I can access the need for itemized repairs and their costs with no pressure from the service personal. Everything is right upfront and it's a quick "yes" or "no" for each repair. Every repairs and their costs with no pressure from the service personal. Everything is right upfront and it's a quick "yes" or "no" for each repair. Everything is comfortable in the waiting room, but there are options for the shuttle or even a rental if you want to shop while you wait. All in all, a very positive experience. More
by kelly.rainville
December 18, 2023
Handy Toyota's Service department is second to none. I have always had great experiences with them. Highly recommend them! I have always had great experiences with them. Highly recommend them! More
by jknewton
Other Employees Tagged: Sam Farrar, Logan Goulette, Errol Rule, Darren Callan, Victoria Barbagallo, Ethan Raymond, Adrienne Bowman, Naim Qubrosi, Morrell Bunbury
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