Alan Poon | Page 18

Alan was my technician for routine maintenance on my 2019 Forester. He was fantastic. I did not make a "Rapid turn around" appointment (forgot what it is actually called) and needed oil change, tires rotat Forester. He was fantastic. I did not make a "Rapid turn around" appointment (forgot what it is actually called) and needed oil change, tires rotated and engine checked out. He was able to get me in and out of there in about 2 hours. He was friendly, professional, and kept us up to date on our cars progress by text. This is the reason I am going to stick with the brand, and stay with Albany Subaru. More

by michaelrosenfield221 Verified Customer Verified Customer

Report | Print

This place always provides a great service, Alan Poon always makes you feel like you are part of their Team. always makes you feel like you are part of their Team. More

by PLANTENYM Verified Customer Verified Customer

Report | Print

A very pleasant and rewarding experience. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. More

by brianmerrit Verified Customer Verified Customer

Report | Print

Friendly people, professional, great service, and very convenient! They take excellent care of my car. convenient! They take excellent care of my car. More

by JUDYSINCLAIR7 Verified Customer Verified Customer

Report | Print

Brining in my crosstrek is always easy. The staff are professional and the texts when the car is ready is convenient. The staff are professional and the texts when the car is ready is convenient. More

by Frankejohnny Verified Customer Verified Customer

Report | Print

Spotless, very courteous and helpful people. Would have liked quick clean of car interior for the price of service. Would have liked quick clean of car interior for the price of service. More

by ARTELLINDA Verified Customer Verified Customer

Report | Print

Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

Report | Print

Service always professional, efficient, and helpful. Alan Poon was particularly good about explaining my appointment and remaining service package. Alan Poon was particularly good about explaining my appointment and remaining service package. More

by lagiaconda1 Verified Customer Verified Customer

Report | Print

One of the best service departments in terms of waiting time, staff courtesy and nice lounge area. time, staff courtesy and nice lounge area. More

by pach3333@aol.com Verified Customer Verified Customer

Report | Print

Wonderful staff and service! My car was serviced while I waited in their comfortable lounge. Easy and quick! My car was serviced while I waited in their comfortable lounge. Easy and quick! More

by laura Verified Customer Verified Customer

Report | Print