Alan Poon
Alan Poon at Albany Subaru

Alan Poon | Page 4

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
212 Reviews
4.8

212 Reviews

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212 Reviews of Alan Poon

February 23, 2025

Dealership Rating
Employee Rating

Very good service and communication. Helpful, polite, efficient. Nice waiting room especially with the television turned out. More

by LYNNZIMM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2025

Dealership Rating
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when I need repair done right, it’s always albany subaru. a big shout out to to alan poon and the shuttle crew. More

by provideo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

Have been coming here for years. Always good and friendly service no matter what service person I get. More

by RBHARVEY
Service Price Transparency
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Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condit More

by docdanadkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2025

Dealership Rating
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They take very good of my car. Listen to my concerns. I always good about the service. I have been going for at least 25 years. More

by SMORANDIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson, Peggy Martinez , Jason Gongora

January 15, 2025

Dealership Rating
Employee Rating

Alan and the entire service crew at Albany Subaru are great! They recently repaired part of the ignition system (that had been recalled). They were quick and professional, as always! More

by ChrisK
Recommend Dealer
Yes

January 14, 2025

Dealership Rating
Employee Rating

From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guys name but he too was great(Lapon I think). We love it that Subar More

by riverrod3
Service Price Transparency
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Recommend Dealer
Yes

January 13, 2025

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I had a great experience. I would highly recommended them for anyone looking for service done to their car. More

by ASFAN925
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

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Employee Rating

I love Albany Subaru. I have been coming here for years now and have always been taken care of by patient, honest, and down to earth sales staff. My experience buying a ca More

by MAREANOEL79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Myers , Ahmad Ahmadi - Sales person for car purchased a week ago and Marie was the manager, the finance woman’s name was also not listed and I have no idea how to spell it off hand- she was amazing.

January 11, 2025

Dealership Rating
Employee Rating

Express service was great. Very well run service department. Service advisor took time to review results with me. More

by TWONGXHMC
Service Price Transparency
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Recommend Dealer
Yes
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