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Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 15

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
217 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

217 Reviews

Write a Review

217 Reviews of Albert Botello

June 29, 2020

Dealership Rating
Employee Rating

They were quick, fast and easy to work with. I keep coming back because of their customer service. Albert is such a nice guy to work with. More

by kevfrankoy
Recommend Dealer
Yes
Helpful
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Jun 30, 2020

Frank Brown Auto and Truck Ranch responded

kevfrankoy, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 26, 2020

Dealership Rating
Employee Rating

Oil change and Isuzu check up I can always get my vehicle in for servicing with out needing an appointment. I can usually get my vehicle out in the same day. Ronnie Botello is us More

by dblDiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 26, 2020

Frank Brown Auto and Truck Ranch responded

dblDiva, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

June 25, 2020

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Employee Rating

I bought a set of splash guards back in December when I got the CR-V. I brought it in for another issue and decided to have service dept attach them to the vehicle. I was expecting it to be a lot of money. More

by murdock_s
Recommend Dealer
Yes
Helpful
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Jun 25, 2020

Frank Brown Auto and Truck Ranch responded

murdock_s, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 24, 2020

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Employee Rating

I have traded at Frank. Brown for many years. I have always received fair trades for new vehicles. I take our vehicles back to Frank Brown for all service and they are top notch. Ronnie in the service d More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

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Jun 25, 2020

Frank Brown Auto and Truck Ranch responded

Steve, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

June 24, 2020

Dealership Rating

Albert did a great job. He was in and out grabbing keys to any car i wanted to look at. The paperwork was done in under 30 mins and i walked away with a new car! More

by DENISE0486
Recommend Dealer
Yes
Helpful
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Jun 25, 2020

Frank Brown Auto and Truck Ranch responded

DENISE0486, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 24, 2020

Dealership Rating
Employee Rating

Not very good.... I have 52 recalls on my truck and took it in, and they did nothing!! My batteries were no good thats all they told me!! They should b concern about the recalls but never said anything!!😈 More

by Beckywright31
Recommend Dealer
No

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas, Ronnie

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Jun 25, 2020

Frank Brown Auto and Truck Ranch responded

Beckywright31, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. I have shared your concerns with our Frank Brown Service Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 16, 2020

Dealership Rating
Employee Rating

Why choose anyone else? They are the most reliable and knowledge mechanics that work for Frank Brown. Friendly, courteous, and helpful in answering my questions More

by Dee
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Helpful
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Jun 18, 2020

Frank Brown Auto and Truck Ranch responded

Dee, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 15, 2020

Dealership Rating
Employee Rating

Albert was Great and Very Helpful. Finance was also Quick with the Financial Paper work. I didn't have to sit around for a long period of Time. More

by daboys0888
Recommend Dealer
Yes
Helpful
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Jun 18, 2020

Frank Brown Auto and Truck Ranch responded

daboys0888, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 06, 2020

Dealership Rating
Employee Rating

All staff are always friendly and very helpful. The office is always in clean order. Since I bought my 2012 Civic there in 2011, I have been taking my car there for oil changes. More

by ramonar10
Recommend Dealer
Yes
Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

ramonar10, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 04, 2020

Dealership Rating
Employee Rating

David was super helpful and got me into the car I wanted and I really appreciated his hard work and determination to making me happy! More

by izmartin
Recommend Dealer
Yes

Other Employees Tagged: David Wilde and Robbie

Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

izmartin, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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