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Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 16

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
219 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

219 Reviews

Write a Review

219 Reviews of Albert Botello

June 06, 2020

Dealership Rating
Employee Rating

All staff are always friendly and very helpful. The office is always in clean order. Since I bought my 2012 Civic there in 2011, I have been taking my car there for oil changes. More

by ramonar10
Recommend Dealer
Yes
Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

ramonar10, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 04, 2020

Dealership Rating
Employee Rating

Frank brown technicians are very well trained n r very proficient. They were able to fix and correct Ext the problem with the vehicle in question. Robbie Bondello was very professional and courteous. More

by marky79772
Recommend Dealer
Yes
Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

marky79772, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 04, 2020

Dealership Rating
Employee Rating

David was super helpful and got me into the car I wanted and I really appreciated his hard work and determination to making me happy! More

by izmartin
Recommend Dealer
Yes

Other Employees Tagged: David Wilde and Robbie

Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

izmartin, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 26, 2020

Dealership Rating
Employee Rating

My tags have expired over a month ago. I called and text multiple times to see whats going on and nothing. No offer to extend my temporary plates nothing. This is very frustrating. I am constantly worried I More

by Jlpadron86
Recommend Dealer
No

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas

Helpful
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Jun 08, 2020

Frank Brown Auto and Truck Ranch responded

Jlpadron86, Thank you for taking the time to share your comments concerning your recent experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. I have shared your concerns with our Frank Brown Sales Manager and our Frank Brown Sales Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 22, 2020

Dealership Rating
Employee Rating

Great experience and best price given online which was very fair. Good sales person and employees. Took a little long waiting for paperwork and checking credit. Already had bank financing but agreed to ha More

by jbarker688
Recommend Dealer
Yes

Other Employees Tagged: Rick Swindell

Helpful
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May 26, 2020

Frank Brown Auto and Truck Ranch responded

jbarker688, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 18, 2020

Dealership Rating
Employee Rating

Mike Brown has been my salesman for my last two vehicles from Frank Brown. Excellent job!! I plan on increasing my credit and moving up to Jeep Grand Cherokee. More

by shaunscute
Recommend Dealer
Yes

Other Employees Tagged: Tyson Hall

Helpful
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May 19, 2020

Frank Brown Auto and Truck Ranch responded

shaunscute, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 15, 2020

Dealership Rating

Bought car wasnt expecting too but got me a loan at price i could afford. I was surprised. They were friendly. Like my vehicle so far More

by wgailjohnson
Recommend Dealer
Yes

Other Employees Tagged: Constancio

Helpful
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May 19, 2020

Frank Brown Auto and Truck Ranch responded

wgailjohnson, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 14, 2020

Dealership Rating
Employee Rating

The service at Frank Brown is amazing. Most places you go you have to search for a sales person it at Frank brown they come to you every single time. I explained what I was needing they found me my perfect t More

by jweidner717
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown

Helpful
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May 15, 2020

Frank Brown Auto and Truck Ranch responded

jweidner717, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 10, 2020

Dealership Rating
Employee Rating

Excellent customer service experience with employees. Will recommend to friends and family. I will buy and service my vehicles there anytime 5 star for me. More

by TIMRODRIGUEZ173
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas

Helpful
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May 11, 2020

Frank Brown Auto and Truck Ranch responded

TIMRODRIGUEZ173, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 06, 2020

Dealership Rating
Employee Rating

Service was great! But I called on phone and never got an answer or a return call. So I went online to schedule my appointment for service. More

by lubbockdisciple
Recommend Dealer
Yes
Helpful
Report | Print
May 07, 2020

Frank Brown Auto and Truck Ranch responded

lubbockdisciple, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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