Frank Brown Auto and Truck Ranch is absolutely amazing!
It was quick and easy. I will be referring all my family and friends to Frank Brown!
It was quick and easy. I will be referring all my family and friends to Frank Brown!
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by jay.sda23
Verified Customer
Verified Customer
May 05, 2020 -
Frank Brown Auto and Truck Ranch responded
jay.sda23,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Albert gave me and my husband the best deal we can find!
We definitely will come back to him!! thank you so much for helping us
We definitely will come back to him!! thank you so much for helping us
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by moniquesolis55
Verified Customer
Verified Customer
Apr 29, 2020 -
Frank Brown Auto and Truck Ranch responded
moniquesolis55,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Mike Brown is excellent at what he does. These guys did
everything they could to get me into what I wanted. I would send people here 10/10.
everything they could to get me into what I wanted. I would send people here 10/10.
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by bert.macias91
Verified Customer
Verified Customer
Apr 24, 2020 -
Frank Brown Auto and Truck Ranch responded
bert.macias91,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Easy to setup service and was completed quickly. Courtesy
ride was available and I was able to get to work in a good time. Good communication.
ride was available and I was able to get to work in a good time. Good communication.
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by dagoverto74
Verified Customer
Verified Customer
Apr 28, 2020 -
Frank Brown Auto and Truck Ranch responded
dagoverto74,
Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Everything went well. Thanks so much. Though the Yukon
wasn’t dirty, we wish y’all had washed or rinsed the exterior before we picked it up. Thanks!
wasn’t dirty, we wish y’all had washed or rinsed the exterior before we picked it up. Thanks!
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by vickis
Verified Customer
Verified Customer
Apr 23, 2020 -
Frank Brown Auto and Truck Ranch responded
vickis,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
We had a wonderful experience!! Will definitely recommend
to friends and family! Mike did an amazing job of helping us out but keeping it safe during this time! He went above and beyond to get us in this won
to friends and family! Mike did an amazing job of helping us out but keeping it safe during this time! He went above and beyond to get us in this wonderful vehicle! So thankful!
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by Rlac2207
Verified Customer
Verified Customer
Apr 14, 2020 -
Frank Brown Auto and Truck Ranch responded
Rlac2207,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Ronnie is always very helpful and will do everything he
can to get you in at a time that beat fits your schedule. Very nice guy
can to get you in at a time that beat fits your schedule. Very nice guy
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by Jr Gonzales
Verified Customer
Verified Customer
Other Employees Tagged:
Ronnie Botello
Apr 14, 2020 -
Frank Brown Auto and Truck Ranch responded
Jr Gonzales,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
I highly recommend this dealership to anyone in the
Lubbock area! Great service and nice employees working here! I will most definitely keep getting serviced through them!
Lubbock area! Great service and nice employees working here! I will most definitely keep getting serviced through them!
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by clarencefoster25
Verified Customer
Verified Customer
Apr 07, 2020 -
Frank Brown Auto and Truck Ranch responded
clarencefoster25,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Quick and easy process. Friendly staff. Enjoyed the
process even with everything going on with the corona virus, it was very easyAlbert and Jim were great!! Thanks!!
process even with everything going on with the corona virus, it was very easyAlbert and Jim were great!! Thanks!!
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by sebgreen73
Verified Customer
Verified Customer
Mar 31, 2020 -
Frank Brown Auto and Truck Ranch responded
sebgreen73,
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Albert was fantastic, he helped me and made the process
very smooth, but the other guy I worked with also, kept nitpicking and basically acted like he didn’t want me to buy the car, I left the day I was su
very smooth, but the other guy I worked with also, kept nitpicking and basically acted like he didn’t want me to buy the car, I left the day I was supposed to buy a car, with him telling me I couldn’t that I needed more paperwork, but then the next day Albert calls me and says its okay that what I had was approved and i didn’t need anything extra. I don’t remember the other mans name but I do remember Albert, he sold me my first car. And I am thankful for him.
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by true.moore
Verified Customer
Verified Customer
Mar 24, 2020 -
Frank Brown Auto and Truck Ranch responded
true.moore,
Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC
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