Check out Albert Botello's reviews on DealerRater

November 30, 2023

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Service writers and stall was Great! ! Restrooms were horrible. Small smell , contamination everywhere. Please don’t have us go elsewhere for just this one simple fix. ! Restrooms were horrible. Small smell , contamination everywhere. Please don’t have us go elsewhere for just this one simple fix. More

by Will0228

Verified Customer

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Recommend Dealer

Yes

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Dec 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

November 22, 2023

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Was 1st on the gmc side and it took 1hour when I still had a Dr appointment? had a Dr appointment? More

by m-mcarabajal

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Recommend Dealer

No

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Nov 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Cordially, Rick Swindell IT Director Frank Brown GMC

November 18, 2023

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I felt Albert was honest with great customer service. Emilio made sure we understood everything. Emilio made sure we understood everything. More

by whitetiger6971

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Recommend Dealer

Yes

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Nov 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 10, 2023

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i enjoyed the service at Frank BROWN ,the staff were all great ,very courteous and helpful all great ,very courteous and helpful More

by antonio

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Recommend Dealer

Yes

Other Employees Tagged: Paul Vera get: a 5 stars

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Nov 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

November 08, 2023

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Nice people sold me a vehicle with a bad transmission took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all ov took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all over the Yukon and my boat bought the Toulon 2 weeks befor still has dealer tags haven’t made the first payment yet I will not buy another vehicular from your dealership again very disapointed More

by Shelly.mccarver

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Ricardo Alegria, Norma Ramirez

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Nov 08, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. I have shared your comments with our Pre-Owned Sales Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 20, 2023

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Great service from Albert Botello. He was able to keep us informed on our questions. He was able to keep us informed on our questions. More

by ADRIEL1410

Verified Customer

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Recommend Dealer

Yes

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Oct 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 16, 2023

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Man your price for an oil change seems kinda high. May have to go elsewhere next time. May have to go elsewhere next time. More

by Luis

Verified Customer

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Recommend Dealer

No

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Sep 17, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 06, 2023

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I like the service they give after you buy the vehicle and all the people are helpful l will continue to buy from frank brown GMC and all the people are helpful l will continue to buy from frank brown GMC More

by wbjocris

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria

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Sep 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 05, 2023

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Tienen buenos precios en todos sus autos son ambles y respetuosos Gracias por su servicio respetuosos Gracias por su servicio More

by franjh1969@gmail.com

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Recommend Dealer

Yes

Helpful 0

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Sep 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 29, 2023

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I have bought several trucks for Philip Jansen @ Frank Brown. This 2023 GMC Denali was picked out and ready for my viewing when I arrived that day. Perfect and ready to buy. Philip goes out of his way to Brown. This 2023 GMC Denali was picked out and ready for my viewing when I arrived that day. Perfect and ready to buy. Philip goes out of his way to find you what you want in a vehicle. He knows his stuff. Frank Brown is THE PLACE to purchase a vehicle More

by LH442

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Mike Brown

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Aug 30, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC