Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
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Albert Botello | Page 3

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
219 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

219 Reviews

Write a Review

219 Reviews of Albert Botello

September 05, 2023

Dealership Rating
Employee Rating

Tienen buenos precios en todos sus autos son ambles y respetuosos Gracias por su servicio More

by franjh1969@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 29, 2023

Dealership Rating
Employee Rating

I have bought several trucks for Philip Jansen @ Frank Brown. This 2023 GMC Denali was picked out and ready for my viewing when I arrived that day. Perfect and ready to buy. Philip goes out of his way to More

by LH442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Mike Brown

Aug 30, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 17, 2023

Dealership Rating
Employee Rating

Great experience nice people and great service. I was from out of state and had questions about the area service guy’s welcomed me and answered all of my questions More

by Mecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson

Aug 18, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 13, 2023

Dealership Rating
Employee Rating

They are always nice and have quick service and never try to sell me things I don’t need More

by tmnelson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 02, 2023

Dealership Rating
Employee Rating

Albert was wonderful to work with and answered all of my questions. I was very happy with the service throughout the whole car buying process! More

by kllstvns10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 10, 2023

Dealership Rating
Employee Rating

Great job I can recommend you guys to my friend and family. Thanks again, see you soon. More

by hazeldarceuil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Jun 12, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 06, 2023

Dealership Rating
Employee Rating

Provided excellent service on my pickup and gave me a ride home. Very much appreciated! More

by glyndagonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley, Ricardo Alegria

Jun 07, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 03, 2023

Dealership Rating
Employee Rating

Great service. The staff did great on my car. I'll be back in July for brand new tires and oil change. I need to know the estimate cost please? The only thing I' More

by Janiselopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

April 03, 2023

Dealership Rating
Employee Rating

I stopped in for a quick filter change with no appointment and they squeezed me in and had me out of there 20 minutes. Very friendly staff. More

by lindaleeblum56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 31, 2023

Dealership Rating
Employee Rating

I did not purchase my Honda from this dealership but I do get it serviced here. They do an excellent job and check-in/out your greeted from start to finish with a smile. I also come here because their prices More

by Deannie Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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