

Albert Ramirez
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
110 Reviews
Write a Review110 Reviews of Albert Ramirez
October 03, 2025
Albert is very nice and good service advise. He contact the customers and let them know about their car situation so customer will be peace of mind. I will give him 10 stars He contact the customers and let them know about their car situation so customer will be peace of mind. I will give him 10 stars More
October 02, 2025
Customer service is amazing. . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bo . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bobby . More
Other Employees Tagged: Bobby Miller, LeAnna Kerr
August 08, 2025
Bobby is amazing! He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a den He is knowledgeable and courteous. Love working with him. The work can be cleaner at times. My seats were left reclined way back and I have a dent now on back of truck. More
Other Employees Tagged: Bobby Miller
August 07, 2025
Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, Lee Velazquez, Isaiah Rodarte
August 03, 2025
Victor was a great Sales man and not pushy and had lots of patience with us. Albert was awesome also and took care of some things for us of patience with us. Albert was awesome also and took care of some things for us More
Other Employees Tagged: Keith Mujica , Victor
July 29, 2025
Albert helped me set up a service loaner for the warranty work my CT5 needed. He was very helpful on helping me understanding the process needed. I was always text on updates and progress with my car. Thank work my CT5 needed. He was very helpful on helping me understanding the process needed. I was always text on updates and progress with my car. Thank you More
Other Employees Tagged: Albert Ramirez
July 25, 2025
Service advisor Albert was awesome. Could have been better and faster Service from technicians. Decent overall Could have been better and faster Service from technicians. Decent overall More
Other Employees Tagged: LeAnna Kerr
July 22, 2025
We are pleased with the sales team and their professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. More
Other Employees Tagged: Mark Mauricio


