

Albert Ramirez
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
93 Reviews
Write a Review93 Reviews of Albert Ramirez
May 16, 2025
I had a really bad experience with big star. I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted anothe I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted another dealership to see what they can do to help me out and fix my car. More
May 08, 2025
I moved here from Chicago and Big Star was the first place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it in. Albert Ramirez took time to make sure that my warranty covered the repair and ensured that I had a ride back to work. He called me that day to inform me that the parts were backordered and that he had a loaner for me. I won't take my car to no one else. More
April 28, 2025
Excellent customer service ! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! More
Other Employees Tagged: Bobby Miller, LeAnna Kerr
April 16, 2025
The service at Big Star Cadillac is excellent. I took my XT6 in for an oil and filter change and I spent approximately 1hour in the service department. Everyone is very polite. The new Cadillac I took my XT6 in for an oil and filter change and I spent approximately 1hour in the service department. Everyone is very polite. The new Cadillac building is awesome. More
April 15, 2025
The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, Lee Velazquez, Isaiah Rodarte
April 14, 2025
Took a while but they were waiting on a part from GM so not their fault not their fault More
Other Employees Tagged: Matthew Purvis , philip connor 5 stars


