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Alberto Torres
Alberto Torres at Envision Ford of Oxnard

Alberto Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Alberto Torres

October 13, 2025

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Employee Rating

The battery recall was completed in 2 and 3/4 weeks. The car runs better and I feel safer. Thank you. More

by wikholm, Sylvia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN

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October 09, 2025

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The Envision Ford dealership has been very good about getting my car in for service. More

by H45KAYS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Envision Ford of Oxnard responded

I’m glad to hear we’ve been able to get your vehicle in for service promptly and that you’ve had a positive experience with our team. We work hard to make scheduling and turnaround times as convenient as possible, and it’s great to know that’s coming through. Thank you for trusting Envision Ford — we appreciate your continued business!

September 28, 2025

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Employee Rating

Albert Torres is always extremely helpful. I trust Envision to take great care of my Lincoln! More

by EVANg
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Service Time
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Recommend Dealer
Yes
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Sep 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear Albert has been so helpful and that you trust our team to take great care of your Lincoln. Building that kind of trust means a lot to us, and I’ll be sure to share your kind words with him. Thank you for your loyalty and confidence in Envision — we look forward to serving you again!

September 25, 2025

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Thank you for going the extra mile and getting my deal done! much appreciated thanks More

by vcastro3
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Belle , Sean Holguin, Dani Toranzo, Matteo Toranzo

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Sep 26, 2025

Envision Ford of Oxnard responded

I’m glad we were able to go the extra mile and get your deal completed just the way you needed. We appreciate your trust and your kind words — it means a lot to know our effort made a difference for you. Thank you for choosing us, and enjoy your new vehicle!

September 20, 2025

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Great service, appreciate Evan's details in communications over text. comfortable waiting room with amenities More

by natenadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Orozco, Evan Grodan

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Sep 22, 2025

Envision Ford of Oxnard responded

I’m glad to hear you appreciated Evan’s clear and detailed communication throughout the process — staying updated makes all the difference. It’s also great to know you felt comfortable in our waiting room and enjoyed the amenities. Thank you for your kind words and for trusting us with your service!

September 06, 2025

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Friendly service writer. A lounge that was well stocked with goodies. Clean atmosphere. The service on my car was done quickly. More

by mdbrennan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Envision Ford of Oxnard responded

I’m glad to hear your service visit was quick, comfortable, and that you enjoyed the lounge and its amenities while you waited. It’s also great to know our service writer made the experience friendly and welcoming. Thank you for trusting us with your vehicle — we look forward to seeing you again!

September 05, 2025

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Dealership was ok. I feel that they are so busy and I felt rushed. Dealership was ok More

by LUPE.NA00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Envision Ford of Oxnard responded

Thank you for sharing your feedback. I’m sorry to hear you felt rushed during your visit. We know how important it is to take the time to make every customer feel heard and supported, even when the dealership is busy. I’ll be reviewing this with my team to ensure we slow down and provide the attentive experience you deserve. I appreciate you bringing this to my attention and giving us the opportunity to improve.

August 30, 2025

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Employee Rating

Pleasant, receptive, accurate,cordial,efficient,direct, all the preceding words and more. Great staff glad I took my car. Thank you More

by razasunidas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Envision Ford of Oxnard responded

I’m glad to hear your experience checked all the boxes — pleasant, receptive, accurate, cordial, efficient, and direct. That’s exactly the level of service we want every customer to enjoy. Thank you for trusting our staff with your vehicle, and we’re happy you chose us.

August 16, 2025

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Employee Rating

Jose Carrillo is one of the best. He brings solutions and resolves our issues and concerns. Overall, the Envision Ford of Oxnard team is the best. More

by RODOLFOORNELAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Castillo, Johnny Montano

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Jose Carrillo continues to deliver solutions and truly take care of your concerns. He’s an important part of our team, and I’ll make sure he sees your kind words. Thank you as well for recognizing our whole Envision Ford of Oxnard team — we appreciate your trust and loyalty.

August 16, 2025

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Employee Rating

Service has always been efficient and thorough. Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have b More

by MPARISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala, Jose Castillo

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced efficient and thorough service, with accurate wait times and a comfortable lounge to relax in. It’s also great to know our advisors have been knowledgeable, respectful, and patient in addressing your questions and concerns. Thank you for trusting us with your vehicle and for sharing such thoughtful feedback.

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