Alecia Pack

Everyone was responsive and willing to work with us. Alecia was straightforward with us. We look forward to continuing to work with Dover Honda. Alecia was straightforward with us. We look forward to continuing to work with Dover Honda. More

by matt.miller.f Verified Customer Verified Customer

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Quick service, professional, comfortable waiting room. Easily made appointment. Washed and vac cleaned included Easy Easily made appointment. Washed and vac cleaned included Easy More

by jbelanger1 Verified Customer Verified Customer

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Excellent and timely service. Exactly what I wanted, They have kept my car in great shape for years Exactly what I wanted, They have kept my car in great shape for years More

by lcullen0 Verified Customer Verified Customer

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The people are great and knowledgeable, love the loaner program, technology could use improvements. (be clear about what I've already had done, what I did next, and what is critical). Black and white print program, technology could use improvements. (be clear about what I've already had done, what I did next, and what is critical). Black and white printouts are not helpful when you are using a color-coded system. More

by JESSI.PELLETIER Verified Customer Verified Customer

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Fast service good personal service great communication I would recommend to anyone looking for a new car or service would recommend to anyone looking for a new car or service More

by JEZANNISR1 Verified Customer Verified Customer

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Excellent service every time I visit. Always a great experience with parts and service and sales Always a great experience with parts and service and sales More

by f4fixr Verified Customer Verified Customer

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Bought my car here and always serviced it here. Quick and convenient oil changes and tire rotations with no appointments needed. Quick and convenient oil changes and tire rotations with no appointments needed. More

by jbelanger1 Verified Customer Verified Customer

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James McIntite was extremely helpful in getting the required information to the insurance company. Then he rapidly ordered the part and, in spite of a complicated repair, the car was ready in two days required information to the insurance company. Then he rapidly ordered the part and, in spite of a complicated repair, the car was ready in two days- and freshly washed. More

by SHERRY.LWOODY Verified Customer Verified Customer

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BEWARE OF SERVICE DEPARTMENT - Missed leaking / rusted brake lines. Update: Manager Mike Watson left his number in a reply to my Google review, claimed to want to discuss and ‘make it right’. So I call brake lines. Update: Manager Mike Watson left his number in a reply to my Google review, claimed to want to discuss and ‘make it right’. So I called , left a VM, waited over 2 weeks, no call back. I assume the canned reply to bad reviews is purely for show, and they have no intention to correct the mistakes of their service department. Look at these reviews, cool that salesman are able to convince people to leave a good review while they’re buying a new car, but almost every review I can find regarding the service department on Google is terrible. Original review: Brought my CRV in for multiple services including new tires all around, transmission fluid change, oil change, and FRONT BRAKES. It appeared they did the job well so I paid and went on my way. I was coming back to have 2 new CV axles I purchased from NAPA installed, but the service advisor told me there was a recent policy change and they could no longer install customer supplied parts. No biggie, I understand liability and all. So I take my car to another garage to have the axles installed. They call me shortly after I drop the CRV off to tell me my front brake lines and distribution block are rusted, leaking, and dangerous. I came in to see it with my own eyes. I’m lucky I wasn’t in an accident. How in tf did Dover Honda not see these critical and dangerous front brake lines while replacing my front brakes, and performing more than one “multipoint safety inspection” on the vehicle. They were underneath that car MULTIPLE TIMES and missed this. Dover Honda’s negligence put me and my passengers at risk, find a garage you can trust and don’t put you and your family’s lives in the hands of this service department. More

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I was there for warranty work. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. More

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