Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown | Page 13

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.5
139 Reviews
4.5

139 Reviews

Write a Review

139 Reviews of Aleiah Brown

March 03, 2025

Dealership Rating
Employee Rating

The people seem friendly, but the efficiency is garbage. I've been in for a simple oil change and it ended up taking two hours. I know for a fact that it only takes 10 minutes for an oil change. On another More

by nateks0492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

Mar 20, 2025

nateks0492 responded

Honestly, all you would have to do to make me and other people happy would be to either increase personel in the shop or to be more efficient in the shop. There is no reason why a simple oil and transmission fluid change should take 5 hours. Like I said, I know how long each of those things take. Your shop's efficiency is ridiculous. There's a reason why people don't like dealerships.

February 18, 2025

Dealership Rating
Employee Rating

Always keep me informed about the status of my vehicle and explain everything they are doing with good pricing More

by teirney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Feb 18, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 17, 2025

Dealership Rating
Employee Rating

Very pleased with the whole experience, great job, very informative.i like the idea of the video. More

by TRBLAGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Feb 18, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Jonathan, Aleiah, and our team know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

February 16, 2025

Dealership Rating
Employee Rating

Not happy this service because you or Honda dealer you guys over charge for replacing batteries More

by nonenone0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

February 12, 2025

Dealership Rating
Employee Rating

It was good. took a little longer than expected but overall the service I received was goid More

by WILLIAMS1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for the service exceeding the expected time. We truly appreciate your business. George Matthews george.matthews@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Very nice dealership. The young lady that helped me was very kind and got the job done in a timely matter. The Establishment was clean and welcoming More

by DASHIASIRMONS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

Everything was great and explained in a way that I could understand from the service people to the service on my car. More

by Andrew Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval

Feb 10, 2025

Russ Darrow Honda responded

Andrew, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Good service in stand behind they work. Great communication on services needed. Service department is great at troubleshooting issues More

by RICHBIVE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar , Christopher Berger, Tiffany Breuer, Adriana Perez

Feb 03, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

Awesome and very clean and cool as xxxx to be at . ..plus all the staff helpful More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Bennett, Niko Wynn Beavers , Shauna Kay Baugh, Tiffany Breuer, Andrew Martin, Alondra Sandoval

Feb 03, 2025

Russ Darrow Honda responded

Pat, thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Had a great experience. I have complete trust in them. I would come back. AWSOME More

by goodrumww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

Feb 02, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

...
13

Dealership Inventory (162 Vehicles)

used 2025 Chevrolet Trax car, priced at $22,298
2025 Chevrolet Trax
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $37,504
2026 Honda CR-V Hybrid
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Pilot car, priced at $46,044
2026 Honda Pilot
new
Smoke Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Accord car, priced at $32,389
2026 Honda Accord
new
Still Night Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $28,470
2026 Honda Civic
new
Sand Dune Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $28,894
2026 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive