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Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 7

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.8
102 Reviews

Languages Spoken

English English

Spanish Spanish

3.8

102 Reviews

Write a Review

102 Reviews of Alex Anaya

February 11, 2023

Dealership Rating
Employee Rating

O had a good experience at Toyota DTLA . Gary was very helpful and I was treated with courtesy. The service was great. More

by mau.men55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Erick Cordova

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Feb 14, 2023

Toyota of Downtown L.A. responded

Mau, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 08, 2023

Dealership Rating
Employee Rating

Alex was kind, clear, thorough, and efficient with my vehicle service. Not too pushy, and gave good advice. More

by Mannykemph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 11, 2022

Dealership Rating
Employee Rating

The service Advisor is very helpful and quickly tends to what your cars or truck needs. Enjoying taking my tacoma here with Alex. More

by FERNANDOMARTINEZSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

December 10, 2022

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Employee Rating

Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th More

by Stephen.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Marcos Aguilar, Danny Herrera Rios, Abraham Alvarado, Michael Torres , Steve Claude, Christopher Cokonis, Ricardo Rodriguez

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Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

December 01, 2022

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Employee Rating

Clean service attitud actitud eficient convinient cerca variedad mas o menos por la pandemic exelente More

by YAYAAS77788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 05, 2022

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 19, 2022

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Employee Rating

I worked with Alex Anaya. The work was done on time. It was done very completely and I was very happy with the result. I was in regular contact with Alex and he gave me a text More

by Jrocm001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 20, 2022

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Alex was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 15, 2022

Dealership Rating
Employee Rating

Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful More

by Mireiliw13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Marcos Aguilar, Danny Herrera Rios, Abraham Alvarado, Michael Torres , Aman Abraham, Christopher Cokonis, Ricardo Rodriguez

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Oct 18, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

October 05, 2022

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Employee Rating

It was a super excellent service, thank you maria arrollo , i always recommend this place to all my family and friends More

by gally777rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo, Abraham Alvarado , Erick Cordova, Jacqueline Hercules, Delia Herrera Garcia, Norma Lopez, Erik Orellana, Carlos Pelayo

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Oct 07, 2022

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 19, 2022

Dealership Rating
Employee Rating

They were very generous and friendly get you in and out in a timely manner!! More

by Almandaboo33
Customer Service
Recommend Dealer
Yes
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Sep 21, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review Almandaboo33! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 11, 2022

Dealership Rating
Employee Rating

Since I taken my Tacoma to this dealer it has met my expectations. They are very quick and know how to fix your vehicle in a timely manner.Thank you More

by FERNANDOMARTINEZSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 15, 2022

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Aug 16, 2022

FERNANDOMARTINEZSM responded

Thank you very much. Receiving a response from you, guys makes me feel apart of the Toyota family. So far, everything I've asked for have been met. You guys make a great team. Ill make sure to visit often and bring a friend with me to allow them to see and experience the wonderful magic that goes on in the company.. Thank you for the great loving experience.

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