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Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 7

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.7
106 Reviews

Languages Spoken

English English

Spanish Spanish

3.7

106 Reviews

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106 Reviews of Alex Anaya

March 01, 2023

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Employee Rating

Best serv I’ve ever experienced at a dealer keep up the great team work . More

by 794aanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 20, 2023

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Employee Rating

Just moved to San Francisco but have a Rav4 with a broken window in LA. Maria and Alex organized getting the glass and getting it installed when I was back in town two weeks later. And they worked with my More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo

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Feb 22, 2023

Toyota of Downtown L.A. responded

Sid, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 19, 2023

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The ambiance at the dealership is quite open and comfortable. Everyone I came in contact with were courteous and very helpful. More

by hamoniousmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Alvarado , Jose Francisco

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Feb 22, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 18, 2023

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Employee Rating

Alex is one of the most reliable team members I’ve encountered. Knowledgeable, friendly, accommodating and informative. It is because of Alex that I take my car to this particular location for service More

by Ramon V.
Recommend Dealer
Yes
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Feb 22, 2023

Toyota of Downtown L.A. responded

Ramon, I love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Toyota of Downtown L.A. was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact me. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 11, 2023

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Employee Rating

O had a good experience at Toyota DTLA . Gary was very helpful and I was treated with courtesy. The service was great. More

by mau.men55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Erick Cordova

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Feb 14, 2023

Toyota of Downtown L.A. responded

Mau, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 08, 2023

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Employee Rating

Alex was kind, clear, thorough, and efficient with my vehicle service. Not too pushy, and gave good advice. More

by Mannykemph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 11, 2022

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Employee Rating

The service Advisor is very helpful and quickly tends to what your cars or truck needs. Enjoying taking my tacoma here with Alex. More

by FERNANDOMARTINEZSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

December 10, 2022

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Employee Rating

Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th More

by Stephen.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Marcos Aguilar, Danny Herrera Rios, Abraham Alvarado, Michael Torres , Steve Claude, Christopher Cokonis, Ricardo Rodriguez

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Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

December 01, 2022

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Employee Rating

Clean service attitud actitud eficient convinient cerca variedad mas o menos por la pandemic exelente More

by YAYAAS77788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 05, 2022

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 19, 2022

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Employee Rating

I worked with Alex Anaya. The work was done on time. It was done very completely and I was very happy with the result. I was in regular contact with Alex and he gave me a text More

by Jrocm001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 20, 2022

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Alex was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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