Dealership Experience
4 yrs
16 Reviews
Write a Review16 Reviews of Alex Arana
July 13, 2024
Alex and Dan were very helpful, knowledgeable, and professional. I just purchased a Lexus rc 300. They made the whole experience very smooth and pain free. We made what I thought was an extremely f professional. I just purchased a Lexus rc 300. They made the whole experience very smooth and pain free. We made what I thought was an extremely fair deal, no strings attached. I would highly recommend this dealership and these 2 gentleman. Jeff Mueller More
Other Employees Tagged: Daniel Conway
January 27, 2024
I was not treated very well. After my test drive, I was not given a rough estimate of the value of the vehicle I was going to trade in. Then, I was told the vehicle I had test d After my test drive, I was not given a rough estimate of the value of the vehicle I was going to trade in. Then, I was told the vehicle I had test drove had been sold. I had driven 230 miles from Green Bay, WI to test drive this car. I will not purchase a vehicle from this dealer. More
September 15, 2023
Car was overpriced. The price they advertise is not what you are going to pay. Used vehicles are more expensive then new vehicles. Yes I know that makes no sense but tha The price they advertise is not what you are going to pay. Used vehicles are more expensive then new vehicles. Yes I know that makes no sense but that’s the truth. They add thousands in extra fees you have to pay and they won’t negotiate. I went to Toyota Lagrange and bought a brand new Toyota Prius LE for 5k less than a used Prius at westmont. If you wanna over pay and be treated terrible then go to Toyota westmont. Alex was the guy at westmont who I dealt with and he disrespected me so much that I’ll never go back. More
June 27, 2023
Worst experience ever would never never recommend to anybody to buy a car here ..Very unprofessional and disrespectful.Tried to buy a used car a 2014 sonata limited and drove 1hr 30 min to do so was tre anybody to buy a car here ..Very unprofessional and disrespectful.Tried to buy a used car a 2014 sonata limited and drove 1hr 30 min to do so was treated terrible and they had other people in car when we got there they new we where driving all that way to buy it and no one ever asked for deposit to hold it either. So we drove it anyway after and was told by GM that we would still get first dibs as he put it.But basically because we had a large down payment and a pre approved loan for the small remaining Balance they sold the car to the other people because they supposedly where doing the paperwork at same time and they sold to them instead because they said car was more of a cash buy car Really!!! That's such BS and the financing guy tried to lie and say our loan wasn't good that the company in question doesn't do loan like this for this year of car and miles which was BS because we already had it pre approved and had a reference number for the loan in question so he was very rude throwing his hands up tell us car is sold already to other people very loud in front of everyone in show room not very professional so i wouldn't recommend this place to anyone to buy car or do any business of any kind there ever!! More
Other Employees Tagged: Crystal Paz
January 25, 2023
My sales advisor was very accommodating in regards to meeting me when my schedule was very restrictive. All around a good experience. meeting me when my schedule was very restrictive. All around a good experience. More
Other Employees Tagged: Greg Zay, Elyza Garcia
December 23, 2022
Best car buying experience I have ever had! Everything was so transparent before we even arrived to test drive. Would highly recommend the dealer to anyone looking to purchase a Toyota. Everything was so transparent before we even arrived to test drive. Would highly recommend the dealer to anyone looking to purchase a Toyota. More
Other Employees Tagged: Elyza Garcia, Lorena Lieser
December 23, 2022
I dealt with a Mo and Alex and do not recall who Joseph Perry was so I can not rate this person. Gert the correct person. They were excellent. Perry was so I can not rate this person. Gert the correct person. They were excellent. More
Other Employees Tagged: Mo Afzal, Mario Galang , Don't have name of finance person but he was very good.
November 01, 2022
Crystal on the phone was most helpful of all dealers we called. Alex is a gentleman and so easy to work with. Bill made sure the car we wanted would be available. The whole experience was great, could not called. Alex is a gentleman and so easy to work with. Bill made sure the car we wanted would be available. The whole experience was great, could not be happier with the car. More
Other Employees Tagged: Bill Hallom, Crystal Paz

