Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,589 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 17, 2025
Bill was awesome!
I was very nervous going to buy a vehicle without my husband but within about 5 min of talking to Bill my nerves were gone.
Bill was patient wi
More
by Jenny
Employees Worked With
October 16, 2025
Bill made the process quick, smooth, very black and
white. Will definitely continue to purchase from in the future
More
by shane
Employees Worked With
October 16, 2025
Very friendly people!
Enjoyed speaking with them. My appointment for an oil change was for 10:00 and my vehicle wasn’t complete until 11:40. Perhaps they were very busy to
More
by Ldupes
Dealership Inventory (180 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Free WiFi
- Shuttle Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Television
- Vending Machines
- Free Loaner Cars
- Children's Play Room
- No Contact Transactions
- Authorized Accessories Store
- Instant Financing
- Vehicle Sanitization
- Home Test Drives
