Alex Clothier | Page 2

I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of Annapolis with service - and appreciate their flexibility. More

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Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be buying it from this dealership. More

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I have been coming to Mercedes-Benz Service Center of Annapolis for years. Alex has been my advisor. He is a great person. He is always polite, nice, knowledgeable and always has my best interest. He Annapolis for years. Alex has been my advisor. He is a great person. He is always polite, nice, knowledgeable and always has my best interest. He takes great car of my car and give good advice. The communication is always good. I would definitely recommend Alex to family and friends. More

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Thank you again Alex for outstanding work. Thank your co-workers for all their help. Thank your co-workers for all their help. More

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They are always courteous and professional. Alex and his team take great care of my car and me! Alex and his team take great care of my car and me! More

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Alex is always professional with a great smile. He gives you a very reasonable turn-around on call backs with text or voice messages. Gets you in and out as soon as possible with excellent service He gives you a very reasonable turn-around on call backs with text or voice messages. Gets you in and out as soon as possible with excellent service, and if a loaner is needed, you can count on Alex to do whatever he can. More

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My Mercedes-Benz GLB needed replacement and repairs of the front chrome strip assembly and two front sensors and my expert advisor Alex who knows my car just as well as I do for the past three years let m the front chrome strip assembly and two front sensors and my expert advisor Alex who knows my car just as well as I do for the past three years let me know that I cant put off repairing it forever. Alex let me know that this was going to cost a little more than what I normally have been paying on average for service and to make it hurt as least as possible he set me up with a 2023 Mercedes GLB Loaner with only 1300 miles on the odometer for five days. When I picked my car up on Friday it once again looked like it did when I bought it in 2020 from the dealership! I also want to thank Chuck for filling in and setting me up with a loaner for my appointment when Alex had a day off. Chuck immediately jumped in to help me and the teamwork shown by Chuck made me feel like family and I went home knowing that I would be taken care of during the day of my appointment and that is exactly what happened. More

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Alex has been my service supervisor for 4 years. He is quick to respond to my car issues. He’s knowledgeable and courteous. He always provides exceptional service. He is quick to respond to my car issues. He’s knowledgeable and courteous. He always provides exceptional service. More

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Alex always responds to my text when I have a car issue. He is quick at getting my cars in and has everything ready when I arrive. Keeps me posted and just a fun person to chat with. He is quick at getting my cars in and has everything ready when I arrive. Keeps me posted and just a fun person to chat with. More

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Alex Clothier is always on step ahead of me. He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't co He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't convey in words how much this means to me. Thank you, Alex and the decision makers, at Mercedes-Benz of Annapolis for great customer service. I know good customer service comes from the top down. More

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