Alex Dooley | Page 5

I made a Service appointment for my 2023 Buick Encore GX (purchased @ Weber Creve Coeur) for Diagnosis of a "Service Engine" light on 6/16, & the appointment was for 7/3 (soonest I could get it in...no big (purchased @ Weber Creve Coeur) for Diagnosis of a "Service Engine" light on 6/16, & the appointment was for 7/3 (soonest I could get it in...no big deal). I dropped the Vehicle off @ Weber on 7/2, & the following morning received a text with a link to track the progress of my Vehicle's Service appointment. All day it was in "Arrival" status, but I thought nothing of it, as if it's not being updated...that means my Tech is too busy working on my Vehicle to update. I called Thursday afternoon around 4:30-ish to get a progress report, at which time I was informed that my Vehicle had not even been looked at & wouldn't be until "mid to late Next Week." When I asked why the delay (even after making an appointment) I was told "that appointment just saves your place in line." It might be helpful in the future to put that little detail right out front to avoid any future upset. I'm fortunate in that we have an additional vehicle that can be used ('87 Corvette that I'm not too wild about putting a load of miles on), but not having a Vehicle that I'm currently making payments on for what could possibly 2 weeks is very inconvenient. I appreciate your quick attention/resolution to this matter. More

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Joe was incredible to work with and made buying my car feel special. He was very easy to work with and did everything he could to make my experience amazing! feel special. He was very easy to work with and did everything he could to make my experience amazing! More

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Joe Was Tremendous! Answered all our questions and made our car buying experience a great one. Will definitely be back to Weber again soon. Answered all our questions and made our car buying experience a great one. Will definitely be back to Weber again soon. More

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Loved my Car buying experience at Weber Chevrolet with Joe. Process was straightforward, explained everything well and could not be happier! Joe. Process was straightforward, explained everything well and could not be happier! More

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Our sales representative, Dale, was so helpful and accommodating throughout our buying process. He really made sure that we were satisfied with the car we were buying. Additionally, Alex took the time accommodating throughout our buying process. He really made sure that we were satisfied with the car we were buying. Additionally, Alex took the time to fully explain our finance and insurance options. More

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Smooth, easy transaction. Andrew (GREAT guy!) was very helpful in getting us in our New Truck. Alex in Finance made sure we had a smooth and no pressure signing. Andrew (GREAT guy!) was very helpful in getting us in our New Truck. Alex in Finance made sure we had a smooth and no pressure signing. More

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Everyone was very knowledgeable and friendly. The overall experience happened seamlessly and on a timely bases. The overall experience happened seamlessly and on a timely bases. More

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Very friendly and helpful with the whole car buying experience. Would definitely recommend the no pressure dealership. experience. Would definitely recommend the no pressure dealership. More

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My salesman and staff were very helpful and attentive to my wants/needs I will definitely be back for another experience when the time comes!! my wants/needs I will definitely be back for another experience when the time comes!! More

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My family went to look at cars last week & came home raving about Keith’s customer service, focus, and kindness. We went back to the dealership today to buy one and wound up leaving with two. Looking fo raving about Keith’s customer service, focus, and kindness. We went back to the dealership today to buy one and wound up leaving with two. Looking forward to seeing Keith again in the future. More

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