Alex Folz

MB of Hagerstown is fantastic. I had an emergency repair—without an appointment, i pulled into the check in bay and Alex immediately let me know they would take care of it for me. I had an emergency repair—without an appointment, i pulled into the check in bay and Alex immediately let me know they would take care of it for me. Everyone was kind, helpful and polished. It’s always a great experience at Mercedes Benz of Hagerstown!!! More

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I just bought a 2026 GLS 450 and I love it. I bought a 2017 5 years ago and it was time to upgrade. Kyle Swanson made both purchases so easy. The service department is great and Alex is there t I bought a 2017 5 years ago and it was time to upgrade. Kyle Swanson made both purchases so easy. The service department is great and Alex is there to answer any questions. Dealership is very easy to deal with. Ask for Kyle! More

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Great dealer and great workers. Very helpful and curtious Would recommend them every time!!!A1 service Very helpful and curtious Would recommend them every time!!!A1 service More

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Very helpful answering all questions. Service was excellent and it was a pleasure to deal with them. Service was excellent and it was a pleasure to deal with them. More

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We really enjoyed working with Rob to purchase our GLC 300. He’s very knowledgeable and was extremely helpful. 300. He’s very knowledgeable and was extremely helpful. More

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Diagnosis was communicated by phone instead of in person. I was sitting in the waiting room after all. If I did not check the phone I could have been waifing for ever. I was sitting in the waiting room after all. If I did not check the phone I could have been waifing for ever. More

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My experience at the MB service department was good as usual. Alex Folz is the best, I really appreciated the service video. It was very informative. usual. Alex Folz is the best, I really appreciated the service video. It was very informative. More

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I always purchase my Mercedes from MB of Hagerstown and specifically Barry London. Excellence at its best! specifically Barry London. Excellence at its best! More

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We only buy our Mercedes at Hagerstown Mercedes because of excellent service department. They are the best of excellent service department. They are the best More

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Alex was a big help and took care of all issues and went over and beyond over and beyond More

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