Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown
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Alex Folz | Page 2

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
187 Reviews
5.0

187 Reviews

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187 Reviews of Alex Folz

August 02, 2023

Dealership Rating
Employee Rating

Rob was very helpful in making the transaction to purchase my new Mercedes. He was quick to respond and made the process as smooth and easy as possible. I bought my first Mercedes through and Rob a More

by KISHROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Mercedes-Benz of Hagerstown responded

It's fantastic to hear that Rob provided a seamless purchase experience at Mercedes-Benz of Hagerstown! We're grateful for your loyalty and look forward to assisting you again next time. Enjoy your new ride!

July 27, 2023

Dealership Rating
Employee Rating

I have always been happy with the service Alex has always provided me good guidance. More

by realbigterpfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dena Burger

Jul 28, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

July 16, 2023

Dealership Rating
Employee Rating

Beautiful dealership, great location, awesome employees. This is our third time dealing with Barry London, and each experience gets better and easier. We highly recommend Mercedes-Benz of Hagerstown.! More

by Hoboken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Elizabeth Jackson

Jul 17, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the kind words! We're glad to hear that your experiences with our dealership and Barry London have been positive. We appreciate your recommendation and look forward to serving you again in the future at Mercedes-Benz of Hagerstown!

June 26, 2023

Dealership Rating
Employee Rating

We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi More

by Law.miller
Sales Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Hagerstown responded

Mary & Gary, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Rob, Justin, and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

June 19, 2023

Dealership Rating
Employee Rating

The service was great. My car was picked up and delivered. Alex communicated with me about a problem. He explained everything clearly. He is very courteous and friendly. Fi More

by smrise
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dena Burger

Jun 20, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the fantastic review! We're so glad to hear that Alex provided you with excellent service and clear communication. It's our goal to provide a first-class experience every time. Drive safely, and we hope to see you back at Mercedes-Benz of Hagerstown in the future!

April 15, 2023

Dealership Rating
Employee Rating

Friendly and personable. Good people with to do business .Having been buying cars for about 30 years from Hagerstown Mercedes Benz . More

by Law.miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2023

Mercedes-Benz of Hagerstown responded

We greatly appreciate your loyalty and kind words! It's always a pleasure to work with you at Mercedes-Benz of Hagerstown. Thank you for your continued business and support.

February 24, 2023

Dealership Rating
Employee Rating

Barry has always found the car with all the accessories that I was looking for. MB of Hagerstown has always taken care of all my concerns. More

by DocPINCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 27, 2023

Mercedes-Benz of Hagerstown responded

We're elated that Barry and the rest of the Mercedes-Benz of Hagerstown team have attended to all your needs! Thank you for the 5-star review. Safe travels, and we'll see you next time!

February 11, 2023

Dealership Rating
Employee Rating

Having dealt with Mercedes of Hagerstown for many years I would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. More

by Bsb
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Marty Gillions

Feb 11, 2023

Mercedes-Benz of Hagerstown responded

Barry is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Mercedes-Benz of Hagerstown!

January 05, 2023

Dealership Rating
Employee Rating

We have always been pleased with Barry in sales and the service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. More

by gkdemo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Mercedes-Benz of Hagerstown responded

It's great to hear that Barry took such great care of you! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience. Safe travels ahead!

December 18, 2022

Dealership Rating
Employee Rating

This is my 5th Mercedes from MBH and am always happy with the service Options for loaner car and pleasant staff More

by Cristeve99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Dec 19, 2022

Mercedes-Benz of Hagerstown responded

We are over the moon to hear that you had another successful purchasing experience at Mercedes-Benz of Hagerstown! Thank you for the great review!

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