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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
874 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

4.8

874 Reviews

Write a Review

874 Reviews of Alex Marcel

May 20, 2025

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Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , All of the Cashiers, and the Drivers.

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May 21, 2025

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 13, 2025

Dealership Rating
Employee Rating

Very friendly and helpful customer service. it is a nice place were i feel good in waiting area. More

by thariess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad to hear the team made you feel welcome and that the waiting area added to your comfort. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

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Employee Rating

All were polite, helpful, knowledgeable and efficient. Had a pleasant stay while waiting. Very pleased. More

by CHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

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May 14, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team made your visit a pleasant one and that everything was handled efficiently. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 12, 2025

Dealership Rating
Employee Rating

Alex provided excellent service and information related to my service. He made me feel welcome. More

by jeff.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind feedback! We're glad Alex made you feel welcome and provided helpful information throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 11, 2025

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Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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May 12, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 30, 2025

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Employee Rating

Clean, orderly and delivery as promised the services request in a timely manner. Staff were polite and helpful too. Would recommend to others More

by DKYV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad everything was completed as expected and that the team made your visit a pleasant one. We appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!

April 30, 2025

Dealership Rating
Employee Rating

Very organized reception with a very polite staff. The facilities were very clean this was my first time and would not hesitate to turn!! More

by mjctotally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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May 01, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad your first visit was a positive one and that the team and facility made a strong impression. We look forward to welcoming you back—if there’s anything else we can assist with, please don’t hesitate to reach out!

April 29, 2025

Dealership Rating
Employee Rating

Very good service they let you know what needs to be done with your car More

by yqueen3620@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Brandon Martinez

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 29, 2025

Dealership Rating
Employee Rating

Clara was pleasant, knowledgeable, and efficient. I could not have asked for better service than provided. More

by JOEYDLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad Clara delivered such a positive and efficient experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 28, 2025

Dealership Rating
Employee Rating

I’ve been taking my cat here for almost three years to get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and con More

by jburgess118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your wonderful feedback! We're so glad you've had consistently positive experiences over the years, and that Marcel has been such a helpful and friendly support. If there’s anything more we can assist with, please don’t hesitate to reach out!

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