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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
886 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

15 yrs

Languages Spoken

English English

4.8

886 Reviews

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886 Reviews of Alex Marcel

June 30, 2025

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Employee Rating

Although I did not have an appointment I really appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to u More

by HHEATHAM
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Jun 30, 2025

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the past 30 years! We're so glad we could assist with your inspection sticker. It's always a pleasure to support our long-time customers. If you ever need anything, please don’t hesitate to reach out!

June 20, 2025

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Alex was very helpful and very professional. I give him 10+. Thank you, Alex, for your help More

by DHOU11258
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Recommend Dealer
Yes
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Jun 25, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're thrilled to hear Alex provided such helpful and professional service—he’ll be glad to know he made a great impression. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

June 17, 2025

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The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jun 18, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!

June 16, 2025

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I bought my CRV in 2018. Honda Valley Stream Service has been handled most of my maintenance ( bought new tires from Costco, they were much less expensive). Besides the tire More

by HARMELODY96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for your continued trust and loyalty since purchasing your CR-V in 2018! We're glad to hear you've been satisfied with the service provided by Honda Valley Stream. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

June 10, 2025

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I'm very happy with the service here, as well as the representative/agent who helped me. He was very knowledgeable. More

by sikorskiarlene
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Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're so glad you had a positive experience and that your representative was able to assist you with expertise and care. If you ever need anything else, please don’t hesitate to reach out!

June 05, 2025

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The service was awesome. I look forward to taking my cars there, they take very good care of their customers. More

by mesmiie
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Recommend Dealer
Yes
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Jun 06, 2025

Honda of Valley Stream responded

Hi, We’re thrilled to hear you’ve had such a positive experience and feel well taken care of! Thanks for your trust—please don’t hesitate to reach out if you ever need anything!

June 03, 2025

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Brought my car in to replace a damaged side view mirror and had a complete tune up while I was there. Very pleased with new part and all the work done to keep my car running smoothly. Much appreciated ev More

by HSOEHNGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Honda of Valley Stream responded

Hi, We’re glad everything from the repair to the tune-up met your expectations and that Alex was there to guide you through the process. Thanks for your kind words—please feel free to reach out if you ever need anything!

May 29, 2025

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Wow, customer service. I dropped my vehicle off. They told me it would be ready in 5 hours. I got it back in 2. More

by QL_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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May 30, 2025

Honda of Valley Stream responded

Hi QL_ROBERTS, We’re glad we could get your vehicle back to you even faster than expected! Thank you for sharing your experience—please don’t hesitate to reach out if you ever need anything!

May 28, 2025

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Employee Rating

Honda customer service is great. I never had any issues with any one. Always on time with my car. The waiting room is always available to wait for your car. The bathroom is alway More

by sandydee032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're glad to hear your experiences with Honda have been consistently positive and that our team and facilities meet your expectations. Please don’t hesitate to reach out if you need anything in the future!

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