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Alex Marcel

Overview Reviews (997)

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Alex Marcel

Alex Marcel | Page 14

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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997 Reviews of Alex Marcel

May 11, 2025

Dealership Rating

Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 30, 2025

Dealership Rating

Employee Rating

Very organized reception with a very polite staff. The facilities were very clean this was my first time and would not hesitate to turn!! The facilities were very clean this was my first time and would not hesitate to turn!! More

by mjctotally

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

May 01, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad your first visit was a positive one and that the team and facility made a strong impression. We look forward to welcoming you back—if there’s anything else we can assist with, please don’t hesitate to reach out!

April 30, 2025

Dealership Rating

Employee Rating

Clean, orderly and delivery as promised the services request in a timely manner. Staff were polite and helpful too. Would recommend to others request in a timely manner. Staff were polite and helpful too. Would recommend to others More

by DKYV71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad everything was completed as expected and that the team made your visit a pleasant one. We appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!

April 29, 2025

Dealership Rating

Employee Rating

Clara was pleasant, knowledgeable, and efficient. I could not have asked for better service than provided. I could not have asked for better service than provided. More

by JOEYDLX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad Clara delivered such a positive and efficient experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 29, 2025

Dealership Rating

Employee Rating

Very good service they let you know what needs to be done with your car with your car More

by yqueen3620@ aol.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Brandon Martinez

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 28, 2025

Dealership Rating

Employee Rating

I’ve been taking my cat here for almost three years to get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and con get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and concerns. I would highly recommend. More

by jburgess118

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your wonderful feedback! We're so glad you've had consistently positive experiences over the years, and that Marcel has been such a helpful and friendly support. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 24, 2025

Dealership Rating

Employee Rating

clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More

by JANDOH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinski

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More

by CLASSYGREEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

by JAYBE2282

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Very good customer service from Marcel. Didn't have to wait too long to get a oil change Didn't have to wait too long to get a oil change More

by GKENNETHDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!