Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 14

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

February 04, 2025

Dealership Rating
Employee Rating

Surprisingly much much better than my last bitter visit. Appreciate the change . Thanks for professionalism More

by shapanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Honda of Valley Stream responded

We're thrilled to hear that you've had such positive experiences with us! We're grateful to have you as a customer and look forward to assisting you again in the future!

February 03, 2025

Dealership Rating
Employee Rating

Staff on the phones were very helpful. My recall service was completed as promised, faster than promised. I will highly recommend this dealership for service. More

by KDillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Honda of Valley Stream responded

Thank you for taking the time to review our time with us! If there's anything else we can assist you with, please don't hesitate to reach out!

February 03, 2025

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Employee Rating

Easy and convenient a little expensive though Yes yes yes yes yes yes no no More

by JEFFSTERN360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Feb 04, 2025

Honda of Valley Stream responded

Thank you for taking the time to review our time with us! If there's anything else we can assist you with, please don't hesitate to reach out!

February 01, 2025

Dealership Rating
Employee Rating

Service needs to be properly updated in a timely manner and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to More

by keemo Joseph
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We take all reviews seriously and will use your feedback to improve our services moving forward. Please reach out to us if there is anything else we can do for you.

January 30, 2025

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Employee Rating

Great place for service. Nice clean place for service. Fantastic people good service and behavior More

by diorjygelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear you had a great service experience in a clean and welcoming environment. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating
Employee Rating

Alex is a very nice young man. He takes the time to explain in detail what repairs is needed for your car More

by asparkle2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Honda of Valley Stream responded

Thank you for your feedback! If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating
Employee Rating

Very positive experience at this dealership. Everyone was very professional and helpful. It was my second time there and definitely coming back again. More

by konstantin.elkov
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're glad to hear that our team made such a positive impression. We look forward to welcoming you back again. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 29, 2025

Dealership Rating
Employee Rating

Kevin was very nice, helpful and very knowledgeable. I would definitely recommend Honda of Valley Stream. Keep up the great work. More

by chaiquanw93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that Kevin provided such helpful and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating
Employee Rating

Knowledge of recalls and handling of my appointment. Very professional car done quickly and I was notified immediately. More

by MRBUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that your appointment was handled professionally. If there's anything else we can assist you with, please don't hesitate to reach out!

January 28, 2025

Dealership Rating
Employee Rating

Came in for an oil change. Overall Wow!!! customer service, answered all my questions and concerns. More

by QL_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Honda of Valley Stream responded

Thank you for your review! We're thrilled to hear that the customer service exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to reach out!

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