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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 16

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

January 15, 2025

Dealership Rating
Employee Rating

Need additional care for finishing touches like cleaning the passenger side mirror after installation on the car. More

by MMARTINEZ1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 20, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

January 15, 2025

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Employee Rating

Professional service done right as promised. Certified mechanics, knowledgeable advisor and caring service manager are the reasons why I keep coming back for every service for the past 5 years. More

by V. Hostiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Briyanna Jones, Brandon Martinez

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Jan 16, 2025

Honda of Valley Stream responded

Thank you for your loyalty over the past five years! We’re delighted to hear that our team consistently provides professional and reliable service. If there’s anything more we can do for you, please don’t hesitate to reach out!

January 15, 2025

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Employee Rating

THIS FACULITY IS GREAT BEEN USING IT FOR MORE THAN 20 YEARS ON ALL MY HONDAS . THANKS FOR YOUR SERVICES More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Mark Skawinsky

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Jan 15, 2025

Honda of Valley Stream responded

Thank you for sharing your experience! We are so pleased that it was exceptional. If there’s anything more we can assist you with, please don’t hesitate to reach out!

January 14, 2025

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Employee Rating

My car needed two parts that were on back order from 11/27/24. Marcel kept me informed throughout the wait for the arrival of the part. He has been excellent. More

by ANAFSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have met your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

January 14, 2025

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Employee Rating

No Hank you I gave a five star rating would have given ten star but More

by johnjay73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jan 15, 2025

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and your business. Please reach out if there is anything we can do for you. Take care!

January 13, 2025

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excellent service provided in a timely manner would recommend to anyone I was totally satisfied with the service More

by ROLOGGIA309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones, Brandon Martinez

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Jan 14, 2025

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear you were satisfied with the overall service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 13, 2025

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Employee Rating

I would also like to mention that Mr. Marcel, my auto advisor, has been taking care of my cars since late 2000. He is professional, knowledgeable, and always listens to my concerns. I com More

by misstarzan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you consistently have great experiences with us. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

January 09, 2025

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Employee Rating

Brandon provided me with great service. He explained what my car needed and was able guide me More

by HASLEY2978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jan 10, 2025

Honda of Valley Stream responded

Thank you for your kind words! Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 09, 2025

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Employee Rating

It was very quick. One day service. I needed to ask more questions about the car. I did not see on the if they check the fluid in the car. More

by smargarette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2025

Honda of Valley Stream responded

Thank you for sharing your feedback! If you have additional questions or concerns about your car, including fluid checks, please don’t hesitate to reach out or stop by—we’re here to help ensure everything is addressed to your satisfaction.

January 08, 2025

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Employee Rating

Clean, professional, punctual. All employees helpful. Thorough in explaining what repairs must be done and which can wait More

by ANDREW.SELLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

Report | Print
Jan 09, 2025

Honda of Valley Stream responded

Thank you for sharing your feedback! If you have additional questions or concerns about your car, including fluid checks, please don’t hesitate to reach out or stop by—we’re here to help ensure everything is addressed to your satisfaction.

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