Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 3

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

February 08, 2026

Dealership Rating
Employee Rating

I am always happy to be able to work with Alex the service person. He always helps us a lot when he can More

by KHATCHIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 09, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex continues to be helpful and supportive whenever you work with him. Please feel free to reach out if there is anything we can help with.

February 05, 2026

Dealership Rating
Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. More

by JJARRETTAL
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones, Mark Skawinsky, Brandon Martinez

Report | Print
Feb 06, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

January 19, 2026

Dealership Rating
Employee Rating

Great customer service. Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with. More

by MARYELLEN.BRAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad you felt well supported, kept up to date, and that the follow up made your experience a positive one. Please feel free to reach out if there is anything we can help with.

January 19, 2026

Dealership Rating
Employee Rating

The service I received was awesome and the service adviser is very cooperative and answered all my questions and concerns. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear our team took the time to address your questions and made your visit a positive one. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating
Employee Rating

Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

Report | Print
Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating
Employee Rating

The dealership is very good g g g g g g g g g g g g More

by RGNCCO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear you had a positive experience with our dealership. Please feel free to reach out if there is anything we can help with.

January 11, 2026

Dealership Rating
Employee Rating

I've always liked the service from Honda of Valley Stream Service. Also, Alex is courteous and professional, so that makes the service even better. More

by Ms. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Honda of Valley Stream responded

Hi there, thank you for the kind feedback. We are glad to hear you continue to enjoy the service and that Alex was courteous and professional. Please feel free to reach out if there is anything we can help with.

January 07, 2026

Dealership Rating
Employee Rating

The service at Honda of valley stream is excellent. They always keep me informed about the work being done and needing to be done. Always very courteous and helpful More

by rilwank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Report | Print
Jan 09, 2026

Honda of Valley Stream responded

Hi there, thank you for the kind feedback. We are happy to hear our team keeps you informed and provides courteous and helpful service. Please feel free to reach out if there is anything we can help with.

December 30, 2025

Dealership Rating
Employee Rating

The service center is very comfortable and clean. Marcel is a very knowledgeable service professional. More

by CZARDOMINGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 31, 2025

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad to hear you found the space comfortable and that Marcel provided knowledgeable support. Please reach out if you need anything.

December 30, 2025

Dealership Rating
Employee Rating

Went there for oil change and inspection the tech stated that my rear calipers were stuck closed. When I got to the dealer they were not. Did not pass inspection Now when I drove home . I smell burn b More

by HEC2OR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 31, 2025

Honda of Valley Stream responded

Hi there, A step in performing a New York State Inspection is to evaluate the emergency brake (hand brake) performance, and if its lever travel is within specifications. Your vehicle did not pass this part of the inspection. The rear calipers applied but failed to retract fully. You were informed of this needed repair, and it's stated on the service invoice you received. If further clarification is needed, please reach out to our service manager at 516-285-6655, ext. 126.

1
2
3
4
...
96

Dealership Inventory (287 Vehicles)

used 2023 Honda Civic Sedan car, priced at $24,500
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
$24,500
View Details
used 2023 Honda CR-V Hybrid car, priced at $28,900
2023 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Variable
AWD
$28,900
View Details
used 2025 Honda Accord Sedan car, priced at $28,500
2025 Honda Accord Sedan
used
Gray exterior
Variable
FWD
$28,500
View Details
used 2026 Honda HR-V car, priced at $30,400
2026 Honda HR-V
used
White exterior
Variable
AWD
$30,400
View Details
used 2024 Honda Accord Hybrid car, priced at $29,000
2024 Honda Accord Hybrid
used
Gray exterior
Variable
FWD
$29,000
View Details
used 2025 Honda Accord Sedan car, priced at $29,000
2025 Honda Accord Sedan
used
White exterior
Variable
FWD
$29,000
View Details
View All Inventory