Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 33

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

April 21, 2024

Dealership Rating
Employee Rating

Quick service, problem identified and resolved in one day. Alex Marcel was helpful throughout the process. More

by kwag123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Alex provided you with effective service, resolving your problem quickly. We strive to identify and fix issues efficiently, ensuring you can get back on the road as soon as possible. Your satisfaction is our priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

April 13, 2024

Dealership Rating
Employee Rating

Courtesy, faster and great service. I always love to go to the dealer in valleys Stream. I have more than 9 years going to this place. More

by maribeluci10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Honda of Valley Stream responded

We're delighted to hear that you've consistently experienced courteous and great service with us over the past nine years. Your loyalty and continued satisfaction are incredibly important to us. Thank you for sharing your positive experiences, and we look forward to serving you for many more years to come!

April 12, 2024

Dealership Rating
Employee Rating

Hands down, the Best customer service and amazing work! ! Did I say great customer service More

by JOSE.F.MOREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR, The whole team was lovely and helpful

Apr 12, 2024

Honda of Valley Stream responded

We're thrilled to hear such enthusiastic praise about our customer service and the quality of our work! Thank you for highlighting these aspects of your experience with us. Your satisfaction is our top priority, and it's great to know we're hitting the mark. We look forward to continuing to provide you with the best service possible!

April 11, 2024

Dealership Rating
Employee Rating

MR Singh understood my concerns when the car was dropped for service and I was satisfied More

by Vielotclandis1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Singh

April 09, 2024

Dealership Rating
Employee Rating

Customer friendly, prompt, excellent, experienced, relational,caring and totally dedicated and committed to customers satisfaction. More

by OJOADESEGUN448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Honda of Valley Stream responded

Thank you for your kind words! We strive to provide a customer-friendly environment where prompt and excellent service is our priority. Our team is dedicated to ensuring that every customer's experience is positive and satisfactory. We appreciate your feedback and are glad to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future!

April 08, 2024

Dealership Rating
Employee Rating

Very good service, fast and professional, will recommend it to all my friends who own Honda. More

by iscripnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Apr 09, 2024

Honda of Valley Stream responded

We're thrilled to hear that you had a positive experience with our service! Thank you for your kind words and for recommending us to your friends. Providing fast and professional service is always our priority, and we're glad we could meet your expectations. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your recommendation and look forward to serving you and your friends again!

April 06, 2024

Dealership Rating
Employee Rating

So was very helpful in getting me an appointment the same day I called him. I did not have to wait long I appreciate his concern and professionalism More

by HHEATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Honda of Valley Stream responded

It's fantastic to hear that So was able to assist you in getting an appointment on the same day you called and that you didn't have to wait long. We're glad that his concern and professionalism were evident throughout your experience. Your satisfaction is important to us, and we appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

April 03, 2024

Dealership Rating
Employee Rating

Excellent service received from Marcel of Honda in Valley Stream . Definitely come again for future services. More

by KENNETHCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Honda of Valley Stream responded

We're delighted to hear that you had an excellent service experience with Marcel at Honda of Valley Stream. Providing top-notch service to our customers is always our goal, and we're pleased to know that Marcel delivered on that. Thank you for your kind words, and we look forward to serving you again for any future automotive needs.

April 03, 2024

Dealership Rating
Employee Rating

Great Customer Service. Very friendly environment. The store was clean however the wait time was longer than usual More

by abaez0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Apr 04, 2024

Honda of Valley Stream responded

We're thrilled to hear that you received great customer service in a friendly environment during your visit. Our team works hard to ensure a positive experience for all our customers. We apologize for any inconvenience caused by the longer wait time than usual. We're continuously striving to improve our efficiency, and we appreciate your understanding and patience. Thank you for choosing us, and we look forward to serving you again in the future.

April 02, 2024

Dealership Rating
Employee Rating

good well job nice team to work with, nice job and fast service Thank you More

by LGNEWYORKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: guys who check cars in

Apr 03, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that you found the service to be fast and efficient. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

...
33
...

Dealership Inventory (282 Vehicles)

used 2023 Honda Civic Sedan car, priced at $24,500
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
used 2023 Honda CR-V Hybrid car, priced at $28,900
2023 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Variable
AWD
used 2026 Honda HR-V car, priced at $30,400
2026 Honda HR-V
used
White exterior
Variable
AWD
used 2023 Honda Civic Hatchback car, priced at $23,500
2023 Honda Civic Hatchback
used
Rallye Red exterior
Variable
FWD
used 2025 Honda Accord Sedan car, priced at $29,000
2025 Honda Accord Sedan
used
White exterior
Variable
FWD
used 2024 Honda Accord Hybrid car, priced at $29,000
2024 Honda Accord Hybrid
used
Gray exterior
Variable
FWD