Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Alex Marcel

Overview Reviews (981)

Contact Me

View All Employees

< View All Employees

Alex Marcel

Alex Marcel | Page 7

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Alex Marcel

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

981 Reviews of Alex Marcel

November 18, 2025

Dealership Rating

Employee Rating

Great dealership I’ve been using them for over 10 years, courteous kind, and knowledgeable courteous kind, and knowledgeable More

by TOC245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Report | Print

Nov 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the amazing review and for your loyalty over the past 10+ years! We’re truly grateful for your continued trust and kind words about our team. Please reach out if there’s anything else we can help with!

November 17, 2025

Dealership Rating

Employee Rating

Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and they offer you free coffee pr tea while you wait for you car. More

by jackie160

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Report | Print

Nov 17, 2025 -

Honda of Valley Stream responded

Hi Jackie, thank you for taking the time to share your thoughts with us. We’re glad to hear that our team treated you well, kept communication clear, and made your wait comfortable. We understand concerns about repair costs and appreciate you mentioning it. If you ever need anything or have questions about future service options, please reach out.

November 10, 2025

Dealership Rating

Employee Rating

Service was quick and fast. Communication was through text messages letting me know my car status Communication was through text messages letting me know my car status More

by jasbrabham

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 11, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad to hear that your service was completed efficiently and that our updates kept you well informed throughout the process. Please don’t hesitate to call if there’s ever anything you need.

November 10, 2025

Dealership Rating

Employee Rating

My experience with Alex Marcel was excellent. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. More

by vwright7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

Report | Print

Nov 11, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re delighted to hear that Alex provided clear communication and professional care during your visit. Please don’t hesitate to call if there’s ever anything you need.

October 26, 2025

Dealership Rating

Employee Rating

Mr. Alex Marcel' experience and knowledge were very helpful to fix the issue in my car. Job well done. helpful to fix the issue in my car. Job well done. More

by al1

Verified Customer

Recommend Dealer

Yes

Report | Print

Oct 27, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re glad to hear that Alex’s expertise helped resolve the issue with your car efficiently. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

Dealership Rating

Employee Rating

Service was good and staff was very friendly and helpful would visit them again in the future would visit them again in the future More

by khawar7861

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Report | Print

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

Dealership Rating

Employee Rating

On September 29,2025, I brought my car in for service, and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleas and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleased with the service for my car. I always feel I made the right decision in bringing my car in for service at Honda More

by sosamsab

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind review! We’re so glad to hear that Alex made your visit easy and informative, and that you continue to feel confident in choosing us for your vehicle’s care. Please don’t hesitate to call if there’s ever anything you need.

October 13, 2025

Dealership Rating

Employee Rating

Very clear and courteous communication regarding the service that was to be performed by the shop. service that was to be performed by the shop. More

by aqueen2kings

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their clear communication and courteous service. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating

Employee Rating

Everything was done in a timely and professional manner. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. More

by lynbrookrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and noting the professionalism and efficiency of the team. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating

Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. Didn’t want to replace my rims and tires. More

by ebuniluyomade

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Report | Print

Oct 14, 2025 -

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.