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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 7

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

August 28, 2025

Dealership Rating
Employee Rating

They are very very helpful. They suggest me lot of things to choose good car. Special thanks to Mr. Hassan who helped me lot. I’m very honored to being a Honda Family member. More

by UJJALKUMARDEBTKD23
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Peña, Mark Skawinsky, Kazi Kamal , Hassan Chowdhury

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Aug 28, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the team provided such helpful guidance and that Hassan gave you the support you needed in choosing the right car. It’s wonderful to know you feel welcomed as part of the Honda family. If you ever need anything else, please don’t hesitate to reach out!

August 27, 2025

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Employee Rating

The service was excellent. The issue with the car was resolved and the car is running good so far. More

by al1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your vehicle issue was resolved and that it’s running well after service. If you ever need anything else, please don’t hesitate to reach out!

August 26, 2025

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Employee Rating

This was my first visit to Valley Stream Honda and it will be my last More

by Demosfam830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 29, 2025

Honda of Valley Stream responded

We are sorry that your service visit did not meet your expectations. As our service manager Tony Vicente mentioned to you, if there is an opportunity to perform service on your vehicle again, see him, he would like to regain your faith.

August 25, 2025

Dealership Rating
Employee Rating

Great Service as usual from Clara. The car runs very well after the service repairs. More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Clara once again provided great service and that your vehicle is running smoothly after the repairs. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Quick easy drop off, Marcel was friendly and knowledgeable, addressed my concerns and told me what would be done More

by saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Honda of Valley Stream responded

Hi Saad, We’re glad to hear Marcel made your visit smooth with his friendly and knowledgeable approach, and that your concerns were clearly addressed. If you ever need anything else, please don’t hesitate to reach out!

August 24, 2025

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Employee Rating

Excellent and courteous service Very helpful and very informative Prompt and efficient Valleystream number one More

by lystrathms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled with courtesy, efficiency, and clear communication, making it such a positive experience. If you ever need anything else, please don’t hesitate to reach out!

August 22, 2025

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Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 19, 2025

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Employee Rating

I was treated by Marcel and the other workers with utmost respect and kindness making my experience incredibly positive. More

by JANGEORGEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 20, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Marcel and the rest of the team made your visit so positive with their respectful and kind approach. If you ever need anything else, please don’t hesitate to reach out!

August 18, 2025

Dealership Rating
Employee Rating

The customer care is superior. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. More

by MICHELLE.EVANS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Kevin Singh

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Aug 19, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the service team continues to provide attentive updates and excellent care. We also appreciate your feedback regarding parts availability—it’s helpful to know what can be improved. If you ever need anything else, please don’t hesitate to reach out!

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