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Alex Marcel

Overview Reviews (972)

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Alex Marcel

Alex Marcel | Page 6

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

972 Reviews

Overview Reviews (972)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

972 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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972 Reviews of Alex Marcel

November 24, 2025

Dealership Rating

Employee Rating

Great people with a great attitude and personality Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the se Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the service. More

by SCHILLO24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Nov 24, 2025 -

Honda of Valley Stream responded

Hi there, thank you for your kind review and for being with us over the past couple of years. We’re so glad you’ve consistently had positive visits and that our team continues to make you feel well cared for. If you ever need anything, please reach out.

November 18, 2025

Dealership Rating

Employee Rating

Great dealership I’ve been using them for over 10 years, courteous kind, and knowledgeable courteous kind, and knowledgeable More

by TOC245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Nov 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the amazing review and for your loyalty over the past 10+ years! We’re truly grateful for your continued trust and kind words about our team. Please reach out if there’s anything else we can help with!

November 17, 2025

Dealership Rating

Employee Rating

Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and they offer you free coffee pr tea while you wait for you car. More

by jackie160

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Nov 17, 2025 -

Honda of Valley Stream responded

Hi Jackie, thank you for taking the time to share your thoughts with us. We’re glad to hear that our team treated you well, kept communication clear, and made your wait comfortable. We understand concerns about repair costs and appreciate you mentioning it. If you ever need anything or have questions about future service options, please reach out.

November 10, 2025

Dealership Rating

Employee Rating

Service was quick and fast. Communication was through text messages letting me know my car status Communication was through text messages letting me know my car status More

by jasbrabham

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad to hear that your service was completed efficiently and that our updates kept you well informed throughout the process. Please don’t hesitate to call if there’s ever anything you need.

November 10, 2025

Dealership Rating

Employee Rating

My experience with Alex Marcel was excellent. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. More

by vwright7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Nov 11, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re delighted to hear that Alex provided clear communication and professional care during your visit. Please don’t hesitate to call if there’s ever anything you need.

October 26, 2025

Dealership Rating

Employee Rating

Mr. Alex Marcel' experience and knowledge were very helpful to fix the issue in my car. Job well done. helpful to fix the issue in my car. Job well done. More

by al1

Verified Customer

Recommend Dealer

Yes

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Oct 27, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re glad to hear that Alex’s expertise helped resolve the issue with your car efficiently. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

Dealership Rating

Employee Rating

Service was good and staff was very friendly and helpful would visit them again in the future would visit them again in the future More

by khawar7861

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

Dealership Rating

Employee Rating

On September 29,2025, I brought my car in for service, and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleas and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleased with the service for my car. I always feel I made the right decision in bringing my car in for service at Honda More

by sosamsab

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind review! We’re so glad to hear that Alex made your visit easy and informative, and that you continue to feel confident in choosing us for your vehicle’s care. Please don’t hesitate to call if there’s ever anything you need.

October 13, 2025

Dealership Rating

Employee Rating

Very clear and courteous communication regarding the service that was to be performed by the shop. service that was to be performed by the shop. More

by aqueen2kings

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their clear communication and courteous service. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating

Employee Rating

Everything was done in a timely and professional manner. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. More

by lynbrookrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and noting the professionalism and efficiency of the team. Please reach out if there’s anything else we can do for you.