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Alex Marcel

Overview Reviews (997)

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Alex Marcel

Alex Marcel | Page 9

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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997 Reviews of Alex Marcel

October 26, 2025

Dealership Rating

Employee Rating

Mr. Alex Marcel' experience and knowledge were very helpful to fix the issue in my car. Job well done. helpful to fix the issue in my car. Job well done. More

by al1

Verified Customer

Recommend Dealer

Yes

Oct 27, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re glad to hear that Alex’s expertise helped resolve the issue with your car efficiently. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

Dealership Rating

Employee Rating

Service was good and staff was very friendly and helpful would visit them again in the future would visit them again in the future More

by khawar7861

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

Dealership Rating

Employee Rating

On September 29,2025, I brought my car in for service, and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleas and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleased with the service for my car. I always feel I made the right decision in bringing my car in for service at Honda More

by sosamsab

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind review! We’re so glad to hear that Alex made your visit easy and informative, and that you continue to feel confident in choosing us for your vehicle’s care. Please don’t hesitate to call if there’s ever anything you need.

October 13, 2025

Dealership Rating

Employee Rating

Very clear and courteous communication regarding the service that was to be performed by the shop. service that was to be performed by the shop. More

by aqueen2kings

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their clear communication and courteous service. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating

Employee Rating

Everything was done in a timely and professional manner. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. More

by lynbrookrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and noting the professionalism and efficiency of the team. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating

Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. Didn’t want to replace my rims and tires. More

by ebuniluyomade

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Oct 14, 2025 -

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 07, 2025

Dealership Rating

Employee Rating

Friendly , knowledgeable , Terry clean place , first time at dealer . I waited . What he told me is the time I waited for car time at dealer . I waited . What he told me is the time I waited for car More

by rhealx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Oct 08, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Terry for providing friendly and reliable service. Please reach out if there’s anything else we can do for you.

October 07, 2025

Dealership Rating

Employee Rating

The dealership was very clean and organized. Alex was an excellent agent and kept me informed about the progress of my car at all times. My visit was not as long as inspected which made it even Alex was an excellent agent and kept me informed about the progress of my car at all times. My visit was not as long as inspected which made it even better More

by mrsiolo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 08, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex for keeping you updated and making your visit efficient and pleasant. Please reach out if there’s anything else we can do for you.

October 01, 2025

Dealership Rating

Employee Rating

Alex Marcel was very friendly and pleasant. He answered all my questions and kept me informed with what was going on with my car. He answered all my questions and kept me informed with what was going on with my car. More

by LIL_SQUIRREL

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Oct 02, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel for his helpful communication and support. Please reach out if there’s anything else we can do for you.

October 01, 2025

Dealership Rating

Employee Rating

Alex went above andabove to keep me informed and was very helpful with future reccomedations. Nice helpful with future reccomedations. Nice More

by yolanda_stewart

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 02, 2025 -

Honda of Valley Stream responded

Hi Yolanda, thank you for sharing your experience and recognizing Alex for keeping you updated and providing helpful recommendations. Please reach out if there’s anything else we can do for you.