Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
943 Reviews

Dealership Experience

13 yrs

Industry Experience

15 yrs, 7 mos

Languages Spoken

English English

4.8

943 Reviews

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943 Reviews of Alex Marcel

February 19, 2026

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Employee Rating

I brought my vehicle in for routine maintenance The service team performed a full inspection and completed the recommended Honda maintenance service. They changed the engine oil and filter, checked all More

by JANDOH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 20, 2026

Honda of Valley Stream responded

Hi there, Thank you for the detailed feedback! We’re glad your maintenance visit was smooth and completed on time, and that Alex kept everything clear and informative throughout. It’s great to hear your vehicle is in excellent shape. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.

February 18, 2026

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Very honest and professional customer reps as well as excellent mechanics. Clean waiting room with televisions, tables, comfortable seating. More

by blackbelt513
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Recommend Dealer
Yes
Feb 18, 2026

blackbelt513 responded

Alex Marcel provided outstanding customer assistance throughout the entire service period. Much appreciation for helping me with my broken keyfob and necessary repairs to ensure my car remains in top condition!!

February 16, 2026

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The service is good, the staff is responsible, and the environment is also good, but the coffee made by the coffee machine is not delicious. More

by jianxiong3927
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Recommend Dealer
Yes
Feb 17, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad you were happy with the service, team, and environment, and we appreciate the note about the coffee as well. Please feel free to reach out if there is anything we can help with.

February 12, 2026

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Alex Marcel is an EXCELLENT REPRESENTATIVE of your business & I will always allow Honda of Valley Stream to service my vehicle so long as Mr. Alex Marcel is our sales representative. More

by DENNIS KEA
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2026

Honda of Valley Stream responded

Hi Dennis, thank you for the kind feedback. We are glad Alex Marcel continues to represent our team so well and provide the level of service you value. We truly appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

February 08, 2026

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I am always happy to be able to work with Alex the service person. He always helps us a lot when he can More

by KHATCHIG
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex continues to be helpful and supportive whenever you work with him. Please feel free to reach out if there is anything we can help with.

February 05, 2026

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Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. More

by JJARRETTAL
Recommend Dealer
Yes
Feb 06, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

January 19, 2026

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The service I received was awesome and the service adviser is very cooperative and answered all my questions and concerns. More

by mesmiie
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Recommend Dealer
Yes
Jan 20, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear our team took the time to address your questions and made your visit a positive one. Please feel free to reach out if there is anything we can help with.

January 19, 2026

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Great customer service. Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with. More

by MARYELLEN.BRAND
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad you felt well supported, kept up to date, and that the follow up made your experience a positive one. Please feel free to reach out if there is anything we can help with.

January 14, 2026

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Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052
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Service Time
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Recommend Dealer
Yes
Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 14, 2026

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Employee Rating

The dealership is very good g g g g g g g g g g g g More

by RGNCCO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear you had a positive experience with our dealership. Please feel free to reach out if there is anything we can help with.

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