I brought my vehicle in for routine maintenance The
service team performed a full inspection and completed the recommended Honda maintenance service. They changed the engine oil and filter, checked all
service team performed a full inspection and completed the recommended Honda maintenance service. They changed the engine oil and filter, checked all fluid levels, inspected the brakes, and verified tire condition.
Alex Marcel reviewed the findings with me and noted that the vehicle is in good overall condition.
The service was completed on time, the vehicle was returned clean, and all dashboard warning lights were confirmed to be off. Overall, the visit was smooth, and the advisor provided clear communication throughout the process.
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by JANDOH
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Honda of Valley Stream responded
Hi there,
Thank you for the detailed feedback! We’re glad your maintenance visit was smooth and completed on time, and that Alex kept everything clear and informative throughout. It’s great to hear your vehicle is in excellent shape. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.
Very honest and professional customer reps as well as
excellent mechanics. Clean waiting room with televisions, tables, comfortable seating.
excellent mechanics. Clean waiting room with televisions, tables, comfortable seating.
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by blackbelt513
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
blackbelt513 responded
Alex Marcel provided outstanding customer assistance throughout the entire service period. Much appreciation for helping me with my broken keyfob and necessary repairs to ensure my car remains in top condition!!
The service is good, the staff is responsible, and the
environment is also good, but the coffee made by the coffee machine is not delicious.
environment is also good, but the coffee made by the coffee machine is not delicious.
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by jianxiong3927
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad you were happy with the service, team, and environment, and we appreciate the note about the coffee as well. Please feel free to reach out if there is anything we can help with.
Alex Marcel is an EXCELLENT REPRESENTATIVE of your
business & I will always allow Honda of Valley Stream to service my vehicle so long as Mr. Alex Marcel is our sales representative.
business & I will always allow Honda of Valley Stream to service my vehicle so long as Mr. Alex Marcel is our sales representative.
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by DENNIS KEA
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
Honda of Valley Stream responded
Hi Dennis, thank you for the kind feedback. We are glad Alex Marcel continues to represent our team so well and provide the level of service you value. We truly appreciate your loyalty. Please feel free to reach out if there is anything we can help with.
I am always happy to be able to work with Alex the
service person. He always helps us a lot when he can
service person. He always helps us a lot when he can
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by KHATCHIG
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad Alex continues to be helpful and supportive whenever you work with him. Please feel free to reach out if there is anything we can help with.
Alex is very helpful, informative in explaining what’s
needed and expected. He’s great asset to Honda.
needed and expected. He’s great asset to Honda.
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by JJARRETTAL
Feb 06, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.
The service I received was awesome and the service
adviser is very cooperative and answered all my questions and concerns.
adviser is very cooperative and answered all my questions and concerns.
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by mesmiie
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad to hear our team took the time to address your questions and made your visit a positive one. Please feel free to reach out if there is anything we can help with.
Great customer service.
Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with.
Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with.
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by MARYELLEN.BRAND
Verified Customer
Verified Customer
Jan 20, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad you felt well supported, kept up to date, and that the follow up made your experience a positive one. Please feel free to reach out if there is anything we can help with.
Everyone was friendly and professional.
There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday.
There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday.
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by mar20052
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Honda of Valley Stream responded
Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.
The dealership is very good g g g g g g g g g g g g
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by RGNCCO75
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the feedback. We are glad to hear you had a positive experience with our dealership. Please feel free to reach out if there is anything we can help with.