Alex Torres
Alex Torres at Envision Ford of Oxnard

Alex Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Alex Torres

September 13, 2025

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Employee Rating

Thank you for the great service and care. Alex went above and beyond. Overall 5 star service. More

by CLOVER_G06
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 13, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex went above and beyond to take care of you and that your overall experience was truly 5-star. That’s exactly the level of service we strive to provide every customer. I’ll be sure to share your kind words with him — thank you for trusting us with your vehicle!

September 07, 2025

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Alex Torres is great. I had an early morning appointment. Intake paperwork was a breeze and he kept me advised with updates on my car. More

by KONEIL25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made your early morning service visit smooth and stress-free, from quick intake paperwork to keeping you updated throughout. Communication and efficiency make all the difference, and I’ll be sure to share your kind words with him. Thank you for trusting us with your vehicle!

September 06, 2025

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Brought my F150 in for 2 recalls which called for software updates. Came in an hour earlier than my appointment because of another commitment. They got me in, paid for an Uber and had my truck ready More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

Sep 06, 2025

Envision Ford of Oxnard responded

I’m glad to hear our team was able to accommodate you early, provide an Uber for your convenience, and even have your F-150 ready ahead of schedule. It’s great to know Daniel went the extra mile to walk you through resetting the infotainment system as well. That’s exactly the level of service we want for every customer. Thank you for trusting us with your recalls — we look forward to helping you again!

September 04, 2025

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Tengo desde el 2020 comprando 2 ford explorer en este dealer y afortunadamante me han tratado muy bien cada miembro del equipo ford. More

by VICNAV73
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

Sep 04, 2025

Envision Ford of Oxnard responded

Le agradezco mucho por su lealtad desde el 2020 y por confiar en nosotros para la compra de sus dos Ford Explorer. Nos alegra saber que cada miembro de nuestro equipo le ha brindado un trato excelente. Clientes como usted nos motivan a seguir ofreciendo siempre el mejor servicio. ¡Gracias por ser parte de la familia Envision Ford! 🚙🚙 — Nemer Sarriedine, Gerente G

August 29, 2025

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The service is excellent and efficiency. The help was great. The advisor was excellent and helpful More

by AALFARO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

August 29, 2025

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Employee Rating

The service was exceptional. They even provided a lift ride home, which I appreciated. My car was clean upon pick up. I couldn’t have been happier with my experience. Keep up the More

by Kimberly Wilson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Envision Ford of Oxnard responded

I’m so glad to hear you had such a positive experience and that our team made things easy with a ride home while your car was serviced. It’s great to know your vehicle was returned clean and that you left completely satisfied. Thank you for your kind words — we’ll keep working hard to deliver this level of service every time.

August 24, 2025

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Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made such a positive impression with his welcoming attitude and excellent customer service. His positivity and professionalism really shine through, and I’ll be sure to share your kind words with him. Thank you for recommending him and for choosing us!

August 20, 2025

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We were please at the Excellent Customer Service from our Representative. He real knows how to take care of his customers. We rate him as Excellent Excellent Excellent!!!! More

by STACIESCISSSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Envision Ford of Oxnard responded

Thank you for sharing such kind words about your experience. I’m glad to hear our representative took such great care of you and that you received excellent customer service throughout. Feedback like yours means a lot to our team, and I’ll make sure it’s shared.

August 18, 2025

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Employee Rating

I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala

Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

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Employee Rating

Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

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