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Alex Torres
Alex Torres at Envision Ford of Oxnard

Alex Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Alex Torres

August 24, 2025

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Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Mo Orozco, Evan Grodan, Mitch De La Cruz, Daniel Ayala, Jose Castillo, Grant Lee, Sean Holguin

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August 20, 2025

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We were please at the Excellent Customer Service from our Representative. He real knows how to take care of his customers. We rate him as Excellent Excellent Excellent!!!! More

by STACIESCISSSOM
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Yes
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Aug 20, 2025

Envision Ford of Oxnard responded

Thank you for sharing such kind words about your experience. I’m glad to hear our representative took such great care of you and that you received excellent customer service throughout. Feedback like yours means a lot to our team, and I’ll make sure it’s shared.

August 18, 2025

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Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 18, 2025

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I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala

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Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 17, 2025

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Great customer service, listen to my problem I was having with my Truck sent it back to service fixed issue now truck is running back to normal. More

by Dubss805
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear our team listened to your concerns and was able to get your truck fixed and running back to normal. That’s exactly the kind of service we aim to deliver every time. Thank you for trusting us with your vehicle!

August 13, 2025

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Alex Torres went above and beyond helping us with the service we needed to have done. More

by TOOCB
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Yes
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Aug 13, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex went above and beyond to ensure your service was handled the right way. I’ll make sure he knows his extra effort made a difference for you. Thank you for trusting us with your vehicle!

August 12, 2025

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Great service by Ford, Alex Torres was an excellent service agent, a job well done. More

by NOEMAIL23
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Yes
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Aug 12, 2025

Envision Ford of Oxnard responded

Thank you for sharing your feedback. I’m glad to hear Alex provided excellent service and made sure the job was well done. I’ll be sure to pass along your kind words to him — he’ll be happy to hear it.

August 10, 2025

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I had appointment and I was waiting, complete service I was out in 45 minutes. Very happy with my service 🥰 More

by linda1870
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Recommend Dealer
Yes
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Aug 11, 2025

Envision Ford of Oxnard responded

I’m glad to hear we were able to get your service done quickly and have you on your way in just 45 minutes. It’s great to know you’re happy with your visit — we appreciate your trust and look forward to seeing you next time! 🥰

August 09, 2025

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Always great service, friendly service advisors, communicative and on time! We drive to this location for service vs the one closer to our house. More

by ORDERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Orozco, Alberto Torres, Evan Grodan, Mitch De La Cruz, Johnny Montano, Rick Luis Montesinos Torres, Brittany Suarez

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Aug 09, 2025

Envision Ford of Oxnard responded

We truly appreciate your loyalty and the extra effort it takes to come to us instead of the location closer to your home. It means a lot to know our friendly, on-time, and communicative service keeps you coming back. Thank you for trusting our team — we’ll always work hard to make the drive worth it.

August 08, 2025

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I like dealing with Alex Torres and Jose Alarcon. They both communicate very well makes things easy on my side. More

by Sergio.Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Aug 08, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose took great care of you. They’re both excellent at keeping our customers informed and making the process smooth, and I’ll be sure to share your feedback with them. We appreciate your trust and look forward to helping you again anytime you need us.

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