Alexander Heckman

Precision Honda responded

jose.aceituno, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a fast and friendly experience and that everything was completed as promised. We’ll be sure to share your feedback with Alexander he’ll really appreciate it. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

Carcart, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that Alexander provided you with professional and courteous service. It’s also great to know you enjoyed our new service and sales waiting area we’re proud to offer a comfortable space along with a variety of snacks and beverages for our guests. We appreciate your visit and look forward to seeing you again!-Dennis Alejo GSM

Precision Honda responded

Gonzalezglenda0591, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you consistently have an amazing experience with us. Our team takes great pride in being welcoming, professional, and always ready to help, so it truly means a lot to know that it shows. We look forward to continuing to serve you!-Dennis Alejo GSM

Precision Honda responded

JOSHUAVALDIVIA23, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear everything went smoothly and that your visit was quick and hassle-free. It’s wonderful to know Alexander took great care of you, answered all your questions, and helped arrange a Lyft for your convenience.-Dennis Alejo GSM

Precision Honda responded

Frezita310, Thank you for choosing Precision Honda and sharing your experience! We are glad you enjoyed our clean and modern facility. We also appreciate you pointing out your experience when entering the service area, your feedback is very helpful, and we will work on improving signage and guidance to make the process clearer for our guests, especially during later appointments. We appreciate your support and look forward to assisting you again on your next visit! -Dennis Alejo

Precision Honda responded

audelavila513, We are glad Alexander’s helpful services and to hear he took good care of you during your visit. We’re very sorry and concerned to hear about the damage you noticed afterward. This is certainly not the experience we want for our customers. We take matters like this seriously and would appreciate the opportunity to look into it right away. Please contact me directly at 562-231-6723 or through email at ngarcia@precisionhonda.com-Nathalie Garcia Customer Relations Manager

Precision Honda responded

Jerry , We sincerely apologize for your experience during your recent visit. This is not the level of service we aim to provide, and we will be addressing this with our team to ensure every customer is acknowledged and helped promptly, regardless of their assigned representative’s availability. We truly value your time and your business, and we’d appreciate the opportunity to learn more about what happened and make this right. Unfortunately, your username does not allow us to locate your profile in our system. You can contact me directly through text or call at 562-231-6723 or email me at ngarcia@precisionhonda.com

Precision Honda responded

KJ, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that you had a great experience and that our team was attentive, kind, and respectful of your time. Providing timely and courteous service is very important to us, and we truly appreciate your feedback. We look forward to assisting you again in the future!-Dennis Alejo GM

Precision Honda responded

IAMTHEDONAHP323, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that everything went smoothly from start to finish. Providing a transparent, stress free process is exactly what we strive for, and it’s great to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. We look forward to assisting you again in the future!-Dennis Alejo GSM